To recruit prospective Hispanic franchisees, Mr. Fuentes travels throughout the country to attend Hispanic-related conferences, conducts seminars and networks with various Hispanic groups. In 2005, the company established the Choice Hotels Hispanic Owners and Managers Alliance to connect Hispanic franchisees with others like them.
TASTING A PIECE OF THE FRANCHISE PIE
At an age when most teenagers are dreaming about owning their first car, Alex Garza set his sights on something bigger – a restaurant.
"It was my dream to open up my own pizza place," Mr. Garza says.
The then-16-year-old got his first taste of the restaurant business while working after school and on weekends at Pizza Patron, a fast-food eatery near his home in the outskirts of Dallas. He was hooked. "I really enjoyed the overall experience of working there and I could see myself doing this as a career," he says.
Ten years later, in 2003, Mr. Garza opened his first Pizza Patron store. The Texas native, who has since opened a second Pizza Patron franchise, is among a rapidly growing number of food franchise operators in the United States. These businesses, about 183,000, employ more than 3.6 million people and generate annual revenues of $144 billion, according to the International Franchise Association, a Washington, D.C., trade group.
Although franchisors do not track franchisees by race or ethnicity, trade experts say the number of Hispanic franchise operators has been growing steadily in the last several years.
Mr. Garza prepared for his future endeavor by reading restaurant trade magazines. He also paid close attention to overhead expenses and sales revenues, and filled in for manager shifts every chance he could. His primary focus, however, was to save his dollars to buy his pizza store.
The would-be entrepreneur forged a plan. Mr. Garza took a decent-paying job at the U.S. Postal Service and also purchased a rental property for extra income. Staying focused on his goal, however, wasn't always easy. Mr. Garza had started a family, and leaving a secure job with excellent benefits made him anxious about venturing out on his own.
"My wife helped me to not lose my focus," says Mr. Garza, the father of two young boys. "She knew what I always wanted to do and encouraged me to try it."
It was time. Mr. Garza sold his rental property and used the sale proceeds to purchase his first Pizza Patron in Garland, Texas for $160,000.
It was also a first for the Pizza Patron fast-food chain.
Antonio Swad, Pizza Patron's founder, was in the process of developing the fast-food eatery into a franchise when Mr. Garza phoned him.
The two met in 1993 when Mr. Swad hired Mr. Garza to work in his Oak Cliff restaurant.
"Life is really about timing," says Mr. Swad, who also started the Wing Stop fast-food chain. "We'd sort of drifted apart and as I was beginning this franchising program, I get a call from Alex."
Pizza Patron, which is tailored to the Hispanic consumer, has grown from three stores to 63 in the last three years. Located in mostly Hispanic neighborhoods throughout the western and central U.S., stores, including Mr. Garza's, all have Spanish-speaking employees. More than half of Mr. Garza's advertising, which consists mostly of fliers, is in Spanish. Earlier this year, the pizza chain began accepting Mexican pesos.
For young people who are seriously considering buying a franchise some day, Mr. Garza offers these words of advice, "Stay focused on your goal and keep trying to move forward with it, even if it takes several years."
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