The more money that flows through
Police arrested a casino pit manager and junket employee in
Two years ago, in
"Thieves have become more sophisticated," said
"Now, with everything being electronic, there is probably a lot less (fraud) than 20 years ago, when you could have used a metal bar and a light to get coins to drop out of the slot machine," Pisano said.
"It's just not worth it," said one
Casino operators are reluctant to risk new surveillance technology until its reliability is proven, due to the costs involved in shutting down VIP tables or alienating wealthy players. This can make it difficult for new entrants to the industry, or those without a strong track record.
That said, none of the casino operators want to fall behind either, even though the latest security technology is very expensive, the executive said. "Everybody keeps up to date with all the improvements so we're not lagging behind in any way. Obviously, with new properties you go with the better product, the upgraded version," he said, asking not to be named so as not to reveal his establishment's security capabilities.
Another evolving trend is the matching of video with object tracking and other data about players and staff to highlight situations that may not be obvious on raw footage. Within a year or two, people in the industry believe data analysis tools will be able to track the behaviour and motions of dealers to spot any deviations from normal procedure, and alert managers accordingly.
"Before, you used to have people walking around in the ceiling looking through one-way glass. With the new mega-casinos here (in
Casino operators elsewhere in
"Ours is really built around an international or
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