"Who doesn't like to be thanked, or to get a little something extra for their efforts?" Tabor says. "People appreciate it. ... You get referrals from it."
3. Be on time. Better yet, be early.
Football players everywhere can vouch for this: Coaches hate latecomers. And they punish for it, usually with wind sprints or an equally torturous way to start practice. Many coaches will make the whole team participate - not a good way to make friends, Tabor says.
So if a coach said to be there at 8 a.m., Tabor got there at "quarter-till."
Now he does that with his appointments as well.
Sometimes people will invite him in early, and sometimes he'll just sit at the road in his car until the predetermined time. But either way, Tabor says, you're eliminating a common source of frustration clients have with service-oriented industries.
"People like promptness," Tabor said. "If you've got an 8 o'clock appointment, and you show up at 9, you don't lose a job faster than anything like that."
4. Make responsible decisions.
It was the only time Tabor had seen his dad cry.
One night after summer football practice, Tabor was driving around with two of his teammates. Then they started drinking.
Tabor was uneasy and asked them to drop him off at the nearest convenience store, where he called his dad from a pay phone. His friends made fun of him, but Tabor didn't waver. The next morning, Tabor's father told him his friends had been in a car accident. One died. The other was paralyzed from the waist down.
Tabor says he still thinks about that night all the time, and it helps drive many of his business decisions, too. Don't do something just because it's easy, he says.
Some roofing companies will do a cheaper roof than the insurance paid for, and split the difference with the customer, Tabor says. And sometimes an employee doesn't want to go through the hassle of strapping on a safety harness before climbing onto a roof.
But Tabor says he won't settle for shortcuts; that's how people die. That's how some go to prison. "We're going to go through protocol," he says. "It's not worth a little bit of money to get in big trouble."
5. Push for perfection.
Every football coach has an arsenal of cliches to pull out for pep talks at critical junctures: "Go the extra mile." "It's not over till it's over." Never give up." But those mantras are worth repeating as an entrepreneur, Tabor says, because there's more than a game - and pride - on the line; your business is your livelihood.
Tabor says one of the best business decisions he ever made illustrates the value of a little extra effort.
It was 1998, soon after he opened Chucky T's Beer and BBQ. Tabor was greeting a table of four 40-something women, when he noticed one was in an especially bad mood.
"Are you all right?" Tabor asked her.
"Not really," she replied. She'd had her heart set on crab legs, but a nearby restaurant had run out. The service was poor, so they left and came to Chucky T's.
Tabor brought her a drink, on the house, and then called the business next door and asked the chef to make an order of crab legs.
When he brought the ladies' orders out, the angry woman was dumbfounded.
"She said, 'How did you do this? Crab legs aren't on the menu,'?" Tabor recalls.
His reply: "I went and got them for you."
That lady was a loyal customer for years, always bringing friends and always recounting the crab-legs story, Tabor says.
"Just going that extra little bit, spending $40 to turn a lady's day around" can make a big difference in your business, Tabor says.
"You always have to set yourself apart from everyone if you want to be on top. Never be satisfied with average. ... Push for perfection."
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