* iii. Government shall wire and label all hard alarms at the monitoring software system location prior to contractor arrival, including 25 - pair cable from MDF to monitoring software system location. Hard alarms will be wired to block at MDF and fed across 25- pair cable to software monitoring system. Any hard alarms that are not wired in time for the contractor to install become government responsibility.
* iv. Government shall provide rack space, power, and network connectivity for the server.
* v. Government is responsible for maintaining STIG compliance once contractor departs the site.
* vi. The Government reserves the right to witness, 24hrs in advance, any and all testing.
7.0 Applicable Documents and Standards
* i. All proposed voice switch equipment hardware and software shall be configured to be in compliance with all applicable sections of DoD Unified Capabilities Requirements (UCR) 2008, Change 2, dated
8.0 System Outages
* i. Any system that requires downtime shall be coordinated with the government representative and approve before proceeding. The contractor shall submit a system recovery/fallback plan to the Government for review and approval for all scheduled outages in the event that any failures occur during the system outage. The system recovery/fallback plan shall be provided as part of the cutover deliverable.
9.0 Method of Procedure
* i. The contractor shall develop a Method of Procedure (MOP) to be used during the execution of all technical aspects of this SOW. The MOP shall provide a detailed process or processes that will be utilized by the contractor to implement, and optimize/configure the entire monitoring management system. The MOP shall include a schedule of events and include any government involvement during the entire procedure. The MOP shall be delivered to the Government as part of the initial meeting Package. The scope of the work is not considering a high impact work performance. Once the finalized MOP is developed and approved by the Government, any deviations shall be approved by Government.
*10.0 System Acceptance Test (SAT)
* i. The contractor shall develop a SAT Plan to demonstrate the functional operation of each system. The SAT Plan shall be based on the manufacturer's best commercial practices, industry standards, and the Government recommendations provided for each system above to test and/or verify all systems delivered under this SOW. The contractor has the responsibility to ensure that all systems have been completely tested and validate operational functionality. Any system failures that occur during the SAT shall be corrected and retested. A SAT Plan shall be submitted to the Government two weeks prior to the scheduled testing. The Government will then reviews and provide final approval. All SAT testing shall be witnessed by the Government representative.
11.0 System Outages
* i. Any systems that require downtime shall be kept to a minimum, and shall not occur without specific pre-approval from the local designated Government Representative. The contractor shall submit a recovery procedure plan for all scheduled outages in case of system failures during the upgrade to the Government Representative.
* i. The contractor shall provide training for systems optimization/configuration as provided under this SOW. On-site training shall be use. The contractor shall provide all necessary materials, documentation, manuals, and training aids. Training material shall be provided in hard and soft copies at the commencement of training. At least one person shall be fully trained prior to cutover, and all training shall be completed prior to project close out.
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