NCR and ANZ Bank New Zealand (ANZ) agreed to conduct Asia-Pacific's
biggest deployment of NCR's next-generation teller cash recycler. NCR
Cash Recycler 11 quickly accepts and dispenses cash for teller staff,
removing barriers within the branch and allowing staff to focus their
attention on the customer rather than counting bank notes. At ANZ, NCR
Cash Recycler 11 will run on NCR APTRA™ Cash Connect advanced software
to help significantly reduce the risk of accepting and distributing
NCR installed the first EMV compliant ATM in the U.S. at People's United
Bank. EMV is a set of specifications defined by payments companies
Europay International, MasterCard Worldwide and Visa to define
interoperability standards for smart card transactions. The
specifications - also known as “chip and PIN” - have been in place in
countries around the world since 1996 and include a microprocessor chip
on cards as an eventual replacement for the magnetic stripe, which has
been used to carry card data since the 1960s. The EMV upgrade includes
upgrades to card reader hardware as well as software.
Nationwide Building Society, a leading U.K. retail banking organization,
chose NCR's Skimming Protection Solution as it seeks to offer
increasingly secure banking services, inspire consumer confidence and
drive customer loyalty. The deployment of the NCR security solution
across 424 cash machines in the U.K. will also help Nationwide improve
the availability and usability of its cash machines and manage business
risk more effectively.
In Retail Solutions, NCR was named the world's largest supplier of
retail self-checkout (SCO) technology in a new report titled “Global
EPOS and Self-Checkout 2013” published by RBR. According to RBR, NCR is
the leader in SCO shipments with a total of 70 percent ship share, an
increase of six percent in 2012. The nearest competitor had a 13.5
percent ship share, and the research found that NCR had more than double
the number of SCO shipments than all other competitors combined.
NCR Corporation and its Retalix division were named leaders by Gartner
in a study that assessed retail software companies on five primary CRM
capabilities: campaign management, loyalty, in-store CRM, customer
analytics and real-time offers. The study addressed a total of 32
capabilities, with Gartner deeming 17 of those capabilities critical.
Retalix placed No. 1 in CRM software, with 31 of 32 capabilities, and
NCR placed No. 2 in CRM software with 30 of 32 capabilities.
Suncor Energy selected NCR's Retalix StorePoint point-of-sale (POS) and
fuel management software for the company's Petro-Canada branded retail
network. Petro-Canada, known as “Canada's gas station,” has more than
1,500 retail outlets across the country and is rapidly expanding its use
of technology to enhance shopper experiences and drive shopper loyalty.
Suncor Energy chose StorePoint because the software met the company's
immediate needs and is easily expandable and adaptable to meet future
needs. The StorePoint solution can help Petro-Canada with forecourt fuel
management, back-office operations, pricing and promotions,
comprehensive replenishment management, and food service management.