"Although we have had a slow start to 2013 relative to our outlook, our confidence in our core business is high. We believe that we have a large and growing market opportunity across our network management, systems management, and MSP tools businesses that remains largely untapped. While the IT purchasing environment has been difficult and inconsistent with our expectations during the first half of 2013, we believe that addressing this opportunity is a matter of returning to the high level of execution we operated at throughout 2011 and 2012," stated Thompson.
"In addition, given our confidence in the size and immediacy of our existing market opportunity, our outlook for the second half of 2013 includes aggressive investments in our business including new product features and modules, demand generation and branding activities, and additional resources within our sales and product development organizations," added Thompson.
•Following the first quarter 2013 release of
•New versions of DameWare® Remote Support and SolarWinds Web Help Desk™ continued to improve the utility of both products. DameWare Remote Support now features DameWare Mobile, a mobile application for use on an iPhone or iPad that allows IT admins to connect remotely to Windows desktops, laptops and servers and share users' screens to provide support and troubleshooting from any location. DameWare Mobile includes an intuitive virtual mouse, keyboard, and hotkey controls that allow for simplified navigating and troubleshooting of an end-user's system and features enhancements to ensure secure remote connection. Web Help Desk's new automatic asset discovery allows users to keep IT inventory current by scheduling automated discovery of all hardware and software assets and information including hostname, model, serial number, logged-in user, operating system, hard drive, memory, and installed software. The product also added integration to SolarWinds NPM, SolarWinds Server & Application Monitor (SAM) and SolarWinds Network Configuration Manager (NCM).
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