WATERLOO, ONTARIO -- (Marketwired) -- 05/14/13 -- BlackBerry® (NASDAQ: BBRY)(TSX: BB) today announced BlackBerry® Enterprise Service 10 version 10.1, an update to BlackBerry's multi-platform Enterprise Mobility Management (EMM) solution that provides device and app management for BYOD and corporate-owned BlackBerry®, iOS® and Android devices. Today's update brings new "Regulated-level" IT policy controls and settings for government agencies and customers in regulated industries who require an advanced level of security, control and logging of BlackBerry® 10 smartphones. It also allows customers to support BlackBerry 10 and BlackBerry OS smartphones from a single server.
BlackBerry Enterprise Service 10 version 10.1 is free to download and existing BlackBerry® Enterprise Server 5 customers can exchange their client access licenses for free through 2013(i). To date, 12,000 BlackBerry Enterprise Service 10 servers have been installed by customers around the world.
Key features of BlackBerry Enterprise Service 10 version 10.1
-- Regulated-level EMM. BlackBerry Enterprise Service 10 version 10.1 provides customers with an optional set of extended IT policy settings and controls that restricts the use of a BlackBerry 10 smartphone for work only (does not allow personal apps and content).-- Simplified deployment for a lower total cost of ownership. Following a simple installation process, customers will be able to use BlackBerry Enterprise Service 10 version 10.1 to manage BlackBerry 10 smartphones, BlackBerry® PlayBook tablets, iOS and Android devices, as well as earlier model BlackBerry smartphones. Upgrading to BlackBerry Enterprise Service 10 version 10.1 is simple and intuitive, and existing BlackBerry Enterprise Server 5 customers can quickly upgrade to BlackBerry Enterprise Service 10 version 10.1 with no firewall changes.-- Dashboard & reporting. New dashboard capabilities provide an "at-a- glance" graphical view of information and statistics associated with the customer's complete fleet of devices, providing administrators with immediate access to the information they need. The dashboard displays a high level overview of information such as a device deployment summary by platform and carrier, device compliance state, application deployments, and more.-- High Availability. All components of BlackBerry Enterprise Service 10 can now be deployed in a highly available active/passive configuration, similar to the high availability support offered by BlackBerry Enterprise Server 5.0. It offers simple, easy to configure threshold settings and improved failover performance.-- BlackBerry Support is now included as standard. Care(ii) now comes as standard with BlackBerry Enterprise Service 10 deployments(iii), providing 12x5 telephone access to BlackBerry experts, responsive online support, access to training, productivity and diagnostic tools. Extended technical support offerings are available.
"The new Regulated-level EMM options in BlackBerry Enterprise Service 10 version 10.1 give our government and high-security customers the advanced settings they need to have complete control of the BlackBerry 10 smartphones connected to their networks," said David J Smith, EVP, Enterprise Mobile Computing. "Extending BlackBerry security, device and application management to iOS and Android frees our customers from the need to invest in multiple device management technologies, giving them an easy and cost-effective upgrade path to a solution that supports their entire mobile environment globally."
"BlackBerry remains the only mobile solution that has a significant focus on security and business," said Rob Enderle, Principal Analyst, Enderle Group. "This allows BlackBerry to stand out positively in a market dominated by consumer focused solutions and appeal to those that rank work and productivity as more important. They also provide the fastest solution which has proven critical to those where seconds mean dollars or lives."
On the Road Map for Enterprises
Announced in March 2013 and scheduled to be available at the end June 2013, a further update of BlackBerry Enterprise Service 10 is intended to extend BlackBerry security capabilities for data-at-rest and data-in-transit and provide complete separation between work and personal data and applications for iOS and Android devices. Subject to approval by the Apple App Store and Google Play, as applicable, the new BlackBerry Secure Work Space for iOS and Android solution would include client applications that secure email, calendar, contacts, tasks, memos, browsing and document editing for the device provisioned with BlackBerry Enterprise Service 10. It would also introduce BlackBerry's single outbound port solution, aimed at greatly simplifying firewall configuration and giving customers a more secure, simple, cost effective and VPN-less infrastructure to reliably manage all of their mobile devices. Additionally, customers would be able to "app wrap" to secure additional applications to run within BlackBerry Secure Work Space through simple interfaces made available with the product. The solution is currently in closed beta with BlackBerry customers and partners worldwide.
For companies that don't require behind the firewall app and browsing access, application management, or advanced security and controls, BlackBerry 10 smartphones support ActiveSync, providing organizations a fast and easy solution for synchronizing with Microsoft® Exchange®, IBM® Notes® Traveler, Novell® GroupWise®, Hotmail®, Microsoft® Office365, and Google Apps. This is an attractive option for SMBs and larger companies that don't require the comprehensive controls and settings offered by BlackBerry Enterprise Service 10 and are looking for a fast, cost effective way to connect BlackBerry 10 smartphones to their enterprise messaging systems.
The BlackBerry Enterprise Service 10 version 10.1 server software is available as a free download at www.bes10.com. Annual client access licenses (CALs) are free for BlackBerry Enterprise Server 5 customers trading up existing BlackBerry Enterprise Server 5 CALs through 2013(i), or can be purchased for $59 per year per device. For Regulated-level EMM capabilities, additional carrier charges may apply.
BlackBerry Enterprise Service 10 version 10.1 server software is also available as a sixty (60) day free trial including 20 CALs and can be downloaded here.
The BlackBerry 10 Ready Program continues to run with offers, information and resources to help organizations make the transition to BlackBerry 10 fast, easy, and cost effective. A new free upgrade offer from BlackBerry Enterprise Server 4 to BlackBerry Enterprise Server 5 is now available, saving customers the $995 software upgrade fee. BlackBerry Enterprise Server 5 is required in order to manage BlackBerry OS smartphones through BlackBerry Enterprise Service 10, and existing customers can still take advantage of the free license exchange program at www.blackberry.com/blackberry10ready, which is available until December 31, 2013.(i)
(i) Terms and conditions apply. Subject to change without notice. For more information visit: www.blackberry.com/licensetradeup.
(ii) For customers wanting access to higher levels of support, priority queuing, account management and strategic services, BlackBerry Technical Support Services are available.
(iii) Deployment includes installation of the BlackBerry Enterprise Service 10 version 10.1 server software and purchase of BlackBerry Enterprise Service 10 Client Access Licenses. Only new 10.1 annual licenses are eligible for Care, which is for BlackBerry Enterprise Service 10 support only.
A global leader in wireless innovation, BlackBerry® revolutionized the mobile industry when it was introduced in 1999. Today, BlackBerry aims to inspire the success of our millions of customers around the world by continuously pushing the boundaries of mobile experiences. Founded in 1984 and based in Waterloo, Ontario, BlackBerry operates offices in North America, Europe, Asia Pacific and Latin America. BlackBerry is listed on the NASDAQ Stock Market (NASDAQ: BBRY) and the Toronto Stock Exchange (TSX: BB). For more information, visit www.blackberry.com.
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