Text messaging is an increasingly valuable way for businesses to bolster relationships with their customers. A recent study by Neustar found that more than 90 percent of all text messages are opened and read, compared to less than 40 percent of all email solicitations. What's more, 90 percent of those texts are read within three minutes of delivery, and recipients eventually read more than 99 percent of all text messages.
For businesses that rely on text messaging to manage complex scheduling challenges, Zipwhip's service is invaluable.
"Voicemail is inefficient, and most of our patients prefer to do their scheduling and confirmations via text," said Dr. Michael Kitsis of Supertooth Dentistry in Seattle. "Zipwhip's service will transform our landline phone line into a powerful scheduling tool, and streamline the entire appointment process for us and our customers."
Zipwhip's service means customers of the upscale San Francisco dining spot Marlowe can now use the fast and easy format they prefer to communicate with the restaurant.
"We recognize the huge community of people that text, especially our tech-savvy customer base, and we're thrilled that we can finally enable them to text our existing business number to book a table, place an order, or simply ask a general question that can easily be answered in short form," said Anna Weinberg, owner and operator of Marlowe. "This is a no-brainer."
Zipwhip pioneered the concept of "cloud texting" -- freeing text messaging from the mobile device to allow mobile subscribers to text from virtually any connected device with a fully synchronized experience to their main mobile number. Zipwhip has partnered with many mobile operators to offer this new functionality, and Zipwhip text messaging supports all web browsers, all desktop operating systems (Windows, Mac, Linux), iPad, Android tablets, Amazon Kindle, and Windows 8 desktop. Now, as a text carrier, Zipwhip's goal is to work closely with the landline operators to proliferate its new offering.
Zipwhip is offering the service free to businesses for a 14-day trial. After the trial, the service is available for just $19.95 per month. Businesses interested in having their landline numbers text-enabled should contact Zipwhip at email@example.com or sign up for service at zipwhip.com.
Zipwhip, the world's first text carrier, is disrupting the traditional short messaging model by allowing both mobile and landline subscribers to text message from virtually any connected device with a fully synchronized experience using their existing phone numbers. Unlike other messaging applications, Zipwhip is focused on helping the operators modernize the text messaging medium beyond mobile phones via both the SMS and IP channels. Zipwhip is recognized for its carrier-grade cloud texting platform and suite of consumer-facing applications for the desktop, web and tablet. Its technology introduces trailblazing functionality while holding true to the distinct culture of texting that consumers have grown to love. For more information, visit Zipwhip.com.
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