The online annual report is informative and simple to navigate while being less costly than previous hardcopy versions. The approach reinforces our commitment to also spend wisely and improve operational efficiency throughout the credit union.
2012 business highlights:
Envision Financial and Valley First say good-bye to banking fees with the launch of the Simply Free Account
In summer 2012, First West Credit Union unveiled the Simply Free Account to Envision Financial and Valley First members. It's one way we're keeping it simple for members-giving them a perfect everyday account and the only banking account that offers free Interac® e-transfers in Canada. Since its launch in late summer, thousands of new and existing members have taken advantage of the Simple Free Account, saving them over $1 million in banking fees. The successful uptake of the new Simply Free Account also translated into $100 million in mortgages and loans by new members.
New Referral Perks program makes it easy for Envision Financial and Valley First members to refer their friends and family
In September, First West Credit Union introduced Referral Perks to Envision Financial and Valley First members. Through the program, both the referrer and referee receive a $50 prepaid MasterCard® for every successful referral and new chequing account opening, up to $250 per year.
The Unlimited Chequing for Business® account helps small businesses save money and simplify business banking
The Unlimited Chequing for Business® account was introduced in the Valley First region and relaunched in the Envision Financial region in October 2012. For only $20 per month, this account includes a number of unlimited transactions, including deposits, in-branch withdrawals, cheque clearing, online and in-branch transfers and bill payments, free monthly statements and cheque images, ATM transactions and preauthorized debits and credits. Unlimited Chequing for Business® enables small business owners to focus their money on growing their business.
Envision Financial and Valley First launch top-rated mobile apps for iPhones and Androids
First West unveiled its free mobile banking apps to Valley First and Envision Financial members in late 2012, enabling members to bank anytime, anywhere. This user-friendly app makes it simple for members to check their account information and rates, transfer money, pay bills and schedule transactions on the go. Since its launch, the iPhone app has been downloaded more than 10,000 times and the Android app more than 1,000 times.
First West Credit Union expands branch network
First West Credit Union understands the importance of staying local and strengthening its brand in the communities in which it operates, and in 2012 made important investments in expanding its branch network. The Vintage Hills branch in Westbank (formerly Envision Financial) was rebranded to be a Valley First location, the Envision Financial Town Centre branch was renovated and updated, and Envision's Scottsdale branch was relocated to Sunshine Hills in North Delta. In the Valley First region, the new RiverBend branch in North Kamloops and Rutland branch in Kelowna were opened, positioning First West well in the years ahead.
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