The company's Mobile Recall application enables Web-based access to key Talkument and Tracer functionality. Via a browser-enabled smartphone or tablet, Mobile Recall users can access call recordings along with associated interaction metadata while "on-the-go," and no software download or installation is required on the access device.
OAISYS AllWays is the company's recently announced model for delivering a complete range of call recording solution deployment options including on-premises, pure cloud and hybrid cloud as well as support for user access to applications and data across a variety of devices.
"OAISYS is committed to delivering innovative, business-relevant technology advances in compliance and quality assurance management for global deployment," said Kevin Burns, OAISYS Limited managing director. "We are also committed to supporting our UK channel partners through OAISYS Limited to ensure the best possible service and support to their global customers and look forward to a successful UC Expo event."
Talkument personal voice documentation and collaboration software utilizes patented OAISYS PVD technology to create digital media documents from business telephone calls, making them available to organize, retrieve, play back, annotate and share as needed. It provides company-wide control over risk management, quality assurance, customer retention, dispute resolution and other critical business concerns.
Tracer is the industry's leading call recording solution for contact centers. Tracer also leverages OAISYS PVD technology paired with advanced contact center management features, including customizable employee performance evaluations, live and auto call monitoring, quality and resource utilization reporting and synchronized desktop video recording capabilities.
OAISYS® is a leading developer of call recording and contact center management solutions for a wide range of organizations, from small- to medium-sized businesses to multi-site large enterprises. The OAISYS Talkument voice compliance and Tracer quality monitoring applications help businesses mitigate risk and enhance customer service by digitally capturing phone-based interactions for simple retrieval, playback and management. OAISYS solutions are compatible with leading business communications system providers, as well as SIP-based communications services. OAISYS is headquartered in Tempe, Ariz. OAISYS Limited is located in Cambridge, England. For more information please visit www.oaisys.com.
Add to Digg Bookmark with del.icio.us Add to Newsvine
OAISYS PR Contacts:
888-496-9040, ext. 1027
Most Popular Stories
- Bipartisan Budget Deal Gets Key Support in House
- Bitcoin Clones Lurch Onto Financial Scene
- Clinton to Keynote Annual Simmons Leadership Conference
- GM to Stop Making Autos in Australia
- Selena Gomez, Shakira Among Top Hispanic Searches
- PhD Project Grooms Business Profs
- How Bitcoin and Other Cryptocurrencies Work
- It's Primary Time in Texas
- How to Survive a Subzero Stranding
- Pacific Trade Pact Delay Hinders U.S. Pivot to Asia