- Check your credit report once a year (you can order it for free from the two credit reporting agencies).
- Make sure websites are secure before transmitting personal information.
- Delete emails that ask for personal information.
- Keep computer firewalls and spyware filters up to date.
- Keep your computer passwords in a safe place.
- Be skeptical-if an offer sounds too good to be true, it probably is!
- Save paper bank records for at least a year in a safe place.
Steps to report fraud:
- File a report with your local police.
- Advise all financial institutions and other companies where you have accounts, such as your phone or cable provider, about the fraud.
- Contact Canada's two credit reporting agencies, and ask them to put a fraud alert on your file.
- Contact the Canadian Anti-Fraud Centre's national call centre at 1-888-495-8501 or by email at email@example.com.
- Write down the steps you take as you report the fraud.
FCAC's website has information on identity fraud, debit card fraud, credit card fraud, email and phone fraud and real estate fraud. Online Fraud includes tips on how to prevent identity theft and fraud when using public wireless Internet access and social networking sites. There are also tips on spotting housing frauds and scams, employment fraud, investment fraud, payment scams and other kinds of financial fraud.
With educational materials and interactive tools, the Financial Consumer Agency of Canada (FCAC) provides objective information about financial products and services to help Canadians increase their financial knowledge and confidence in managing their personal finances. FCAC informs consumers about their rights and responsibilities when dealing with banks and federally regulated trust, loan and insurance companies. FCAC also makes sure that federally regulated financial institutions, payment card network operators and external complaints bodies comply with legislation and industry commitments intended to protect consumers.
You can reach us through FCAC's Consumer Services Centre by calling toll-free 1-866-461-3222 (TTY: 613-947-7771 or 1-866-914-6097) or by visiting our website: itpaystoknow.gc.ca.
Follow @FCACan on Twitter
Like Financial Consumer Agency of Canada (FCAC) on Facebook
Like Financial Literacy Month in Canada on Facebook
Subscribe to FCACan on YouTube
Follow Financial Consumer Agency of Canada on LinkedIn
Join the Partnering to Turn Financial Literacy into Action group on LinkedIn
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