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American Red Cross Increases Online Donations, Breaks Transaction Records Using Oracle's ATG Web Commerce

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Supporting Quotes

•"We used Oracle's ATG Web Commerce personalization and content targeting capabilities during our Sandy response to update and make changes hourly, to keep people informed and make it easier for them to get help and know how to help," said Craig Oldham, Vice President of Marketing, Digital Engagement, American Red Cross. "Bringing all of the touchpoints onto a single platform makes it possible for us to offer users a personalized, consistent experience while reducing overall costs. We are using ATG Web Commerce to streamline how we engage and interact with donors, volunteers, course-takers and supporters." •"Oracle's ATG Web Commerce has enabled us to standardize and simplify e-commerce operations, improve security and compliance, handle a disaster-related surge in activity, and provide new and better ways to connect with and to serve individuals and communities," said Suzanne Hall, Vice President of Information Technology, Multi Channel Commerce and Security, American Red Cross. •"By standardizing on Oracle's ATG Web Commerce, the American Red Cross is equipping its teams to connect more effectively and efficiently with key audiences while making it easier for people to get involved," said Mike Webster, Senior Vice President and General Manager, Oracle Retail. "When you centralize commerce operations and deploy the right tools, you also improve the ability to make the end user's experience more personally relevant, satisfying and productive."

Supporting Resources

About The American Red CrossAbout Oracle ATG Web CommerceOracle Retail on Facebook, Twitter and YouTubeOracle Insight-Driven Retailing BlogOracle Retail in the NewsOracle Retail Asset and Centralized Knowledge PortalComplete Commerce Blog@OracleCommerce

About Oracle Retail
Oracle provides retailers with a complete, open and integrated suite of business applications, server and storage solutions that are engineered to work together to optimize every aspect of their business. 20 of the top 20 retailers worldwide - including fashion, hardlines, grocery and specialty retailers - use Oracle solutions to drive performance, deliver critical insights and fuel growth across traditional, mobile and commerce channels. For more information, visit our Web site at http://www.oracle.com/goto/retail

About Oracle in Industries
Oracle industry solutions leverage the company's best-in-class portfolio of products to address complex business processes relevant to retail, helping speed time to market, reduce costs, and gain a competitive edge.

About Oracle
Oracle engineers hardware and software to work together in the cloud and in your data center. For more information about Oracle (NASDAQ: ORCL), visit www.oracle.com.

Trademark
Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners.



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Source: Marketwire


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