Frequently Asked Questions

Job Search

Helpfulness

Views

Why do I apply differently for some jobs than others?

19,273

After a search, I click on the Job title and get a blank window. Shouldn't I see the job description?

5,565

I entered my city into the keywords, but I am getting jobs that are in cities other than mine, why is this?

5,533

I searched for jobs in a specific state, but get a list of jobs in states besides the ones I chose. Why?

5,267

LiveChat

Helpfulness

Views

How do I join the chatroom?

4,722

I am interested in being a speaker for a LiveChat event. Who should I contact?

2,547

How do I submit a question to the speaker(s)?

2,494

Do I need to download any special software to participate in the chat?

2,367

Magazine Issues

Helpfulness

Views

Can I purchase back issues or individual copies?

3,519

Magazine Subscriptions

Helpfulness

Views

How do I renew my magazine subscription?

Not Rated

10,656

How can I change my account name, company name, address, etc?

4,784

What if I have a problem with my subscription?

3,550

When will my first issue arrive?

3,446

What if I am getting billed but I have already paid for my subscription?

3,360

How can I pay for my subscription?

Not Rated

3,314

Why am I getting renewal notices but my subscription has not expired yet?

3,294

Can I order subscriptions outside the US and Puerto Rico?

3,252

News stories

Helpfulness

Views

I am using a Mac and an Internet Explorer 5.x browser. Why do the news article pages come up with blank content?

Not Rated

915

Resumes

Helpfulness

Views

How do I deactivate my resume?

8,168

I cannot login because I see "No resumes found" instead of the Resume ID field.

4,748

What types of formats can my resume be in?

4,720

Where can I find a list of jobs I have applied for?

4,524

Can I have more than one resume? How?

4,457

I forgot my User ID and/or Password, how do I get them?

4,313

How do I delete my resume?

2,961

How do I register and log in?

2,426

Search Agents

Helpfulness

Views

What are the steps to setting up a Personal Search Agent?

8,073

I received an e-mail telling me my search agent had errors in it.

4,494

I got a Search Agent E-mail, but when I go to the PSA page to view the jobs, there are none there.

4,470


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