Department Awards $3 Million for Enterprise Statewide Licensing
System, Citizen Access
SAN RAMON, Calif.--(BUSINESS WIRE)--
the leading provider of civic engagement solutions for government, today
announced the Michigan Department of Agriculture and Rural Development
(MDARD) will deploy the Accela
Civic Platform. The Accela solution will replace legacy technologies
to support the department’s statewide licensing system, which serves the
state’s 9.7 million residents and one of the most diverse agricultures
in the country.
In its dual role of regulator and marketer, MDARD provides citizens of
the Great Lakes State with quality services and information. The
department is comprised of six divisions that use a customer-driven and
solution-oriented approach. Divisions are dedicated to cultivate and
expand new economic opportunities for the food and agricultural sector;
to safeguard the public’s food supply; to inspect and enforce sound
animal health practices; to control and eradicate plant pests and
diseases; to preserve the environment by which the farming community
makes their living and feeds consumers; and to protect consumers by
enforcing laws relating to weights and measures.
MDARD will utilize Accela Licensing and Case Management solutions on the
Civic Platform to merge licensing and inspection systems. By providing
the highest level of configurability and flexibility to meet standard
licensing and inspection needs, the solutions will streamline the
issuance, tracking, and enforcement and inspections of licenses and
businesses MDARD regulates. The department will also be able to easily
create new license, inspection, case types and business rules associated
with future regulations, statutory requirements and internal procedures.
The State will also utilize:
Citizen Access: A cost-effective way to move traditional counter and
call center services to the web, providing citizens with easy and
convenient multi-language online access to the County’s permitting,
building and planning information and activities.
Mobile Office: Designed specifically for field use and leveraging
the latest in mapping technology, Accela Mobile Office will help agency
staff create inspections, investigations and code enforcement cases from
the field. Department field workers will be supported by Accela GIS,
which integrates Esri ArcGIS maps with the Civic Platform.
GIS: Provides a robust solution utilizing the State’s geospatial
data to improve decision-making and help streamline processes. Accela
GIS provides a geographic view of all licensing, inspection and case
activities managed through the Civic Platform against map data managed
and maintained in the State’s Esri ArcGIS.
MDARD joins a growing number of government agencies that leverage the
Civic Platform to manage civic functions for Land and Asset Management,
Licensing, Legislative Management, Recreation and Resource Management
and Public Health and Safety.
“We’re very pleased to expand our longstanding partnership with the
State of Michigan,” said Maury Blackman, Accela CEO and president. “We
look forward to continuing to support the State in its efforts to
provide excellent service to its citizens and its incredibly diverse
At Accela, we believe that engagement makes all the difference. We’re
ushering in a new era where democracy thrives when government works
directly with the people, coming to citizens on their terms through
mobile devices, social media and networks, and open data. By
streamlining critical agency functions like land and asset management,
licensing, legislative management, resource and recreation management,
right of way management and public health and safety, the Accela Civic
Platform bridges the gap between agencies and citizens. We help build
better communities by powering thousands of services and millions of
transactions daily for agencies of all sizes.
Accela is headquartered in San Ramon, California, with offices in San
Francisco, New York, Melbourne and Dubai. For more information, visit www.accela.com.
Erica Harvill, 925-605-8178