News Column

Enterprise file sync and share products struggle to compete against consumer offerings

September 3, 2014

London - Of employees using file sync and share tools at work, 89% are using consumer products, and only 9% of the information workers using this technology are satisfied with the commercial offering given to them by the corporate IT department, according to global analyst firm Ovum.

Ovum's 2014 global employee survey* of 5,187 full-time employees indicates that today's digital workforce is sticking with familiar consumer tools to share corporate documents and access them from mobile devices. Ovum's survey data suggests that 29% of employees using the technology are using three or more consumer and/or commercial products to get work done, while 44% of the workforce is not using file sync and share products at all - relying on email and memory sticks to shuttle data around.

Richard Edwards, principal analyst at Ovum, commented: "These figures paint an anarchic picture of file sharing and document-centric collaboration within the workplace, and support Ovum's thesis that while there may be an enterprise file sync and share solution to address almost every business need, there is no product that meets them all."

Ovum has produced a series of reports to help CIOs and IT managers regain control of corporate documents and files. The latest report - Selecting an Enterprise File Sync and Share Product** - assesses 19 offerings from vendors both large and small, including Box, Citrix, Dropbox, Egnyte, EMC, Google, IBM, Microsoft,, and WatchDox.

"No commercial product is dominating the workplace," says Edwards. "The wide-scale use of Dropbox among knowledge workers highlights the power and impact of IT consumerization, while the pervasiveness of Google Drive and Apple iCloud demonstrates the effects that mobile devices are having on the enterprise. And of course Microsoft is omnipresent in this market too."

The number of products listed in this report is indicative of the range of vendors that are targeting this important market, and each appears to have something unique to offer. "As always, the challenge for CIOs and IT managers is to identify the solution that best meets the organization's current and future requirements, with regard to a broad set of employee roles and business use cases. Herein lies the problem, as no single product on the market today offers everything that a large enterprise is likely to need." concludes Edwards.


* Employee Mobility Survey 2014 Results: Enterprise Multi-Screening and Application Usage Trends

** Ovum Decision Matrix: Selecting an Enterprise File Sync and Share Product, 2014-15

This detailed report analyses a matrix of 8,265 vendor-provided data points to assess, rank, and compare 19 enterprise file sync and share products. A SWOT assessment of each vendor offering is also included in the report. Ovum examines the functionality that matters to end users as well as the management features that are important to CIOs and IT professionals. The report also presents Ovum's view of the impact that each vendor is having on this segment of the enterprise software market.

Richard Edwards is available for comment. To arrange an interview or for further details regarding this release, please contact the Ovum press office on +44 (0)20 7017 4994+44 (0)20 7017 4994 or email


Ovum is a leading global technology research and advisory firm. Through its 180 analysts worldwide it offers expert analysis and strategic insight across the IT, telecoms, and media industries. Founded in 1985, Ovum has one of the most experienced analyst teams in the industry and is a respected source of guidance for technology business leaders, CIOs, vendors, service providers, and regulators looking for comprehensive, accurate, and insightful market data, research, and consulting. With 23 offices across six continents, Ovum offers a truly global perspective on technology and media markets and provides thousands of clients with insight including workflow tools, forecasts, surveys, market assessments, technology audits, and opinion. In 2012, Ovum was jointly named Global Analyst Firm of the Year by the IIAR.

In addition, Ovum operates a large portfolio of technology conferences annually in Europe under the OvumLive events brand, presenting a more interactive opportunity to learn from its analysts. Its flagship event - Ovum Industry Congress - attracts over 300 end-user attendees every year.

Ovum is a division of Informa plc, one of the leading business and academic publishing and event organisers globally, headquartered in London. Informa is quoted on the London Stock Exchange.CallSend SMSAdd to SkypeYou'll need Skype CreditFree via Skype


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Source: M2 PressWIRE

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