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India : VOLKSWAGEN INDIA announces launch of smartphone app

September 2, 2014

Volkswagen India has announced the launch of a useful new mobile service application for its customers.

The app, meant for iOS- and Android-powered smart devices, will deliver direct access to information on network and latest sales and after-sales offers. It offers an explanation of various indicators on the car s dashboard, labour charges at Volkswagen service centers, roadside assistance, and emergency contact details.

Through the new service app, customers can get customer care contact details and can book a test drive. The app allows Volkswagen s existing and prospective customers to get their queries addressed, and even obtain information and updates on Volkswagen s India line-up of cars.

Volkswagen, in keeping with the increasing adoption of smartphone and other smart mobile devices in India, has unveiled this application to establish a stronger relationship with its customers, and to improve the car ownership experience.

Michael Mayer, Director, Volkswagen Passenger Cars, Volkswagen Group Sales India Pvt. Ltd. stated, Effective after-sales measures allow brands to build a stronger connect with their customers. This helps develop an element of satisfaction and delight that the brand aspires to achieve. We hope this new service application will help us better serve the needs of our existing and prospective customers.

For Android, the new Volkswagen app will be available from the Google Play Store, while the iOS app can be downloaded from the Apple iTunes Store.

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Source: TendersInfo (India)

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