-- The Teneo Platform delivers a two-way natural-language interaction capability for users when they communicatewith devices
Unlike competing NLI solutions that only offer automated speech-recognition (ASR) capabilities to accept inputs for voice-based searching, Teneo offers a complete technical platform of closely integrated modules for the development, execution and analysis of intelligent natural language applications that are language, platform and device independent.
"Recognizing the need for NLI solutions to be highly intelligent, humanlike and capable, Artificial Solutions has incorporated advanced linguistic understanding and interpretation capabilities, such as memory of previous interactions, contextual understanding and even the ability to deliver automated implicit personalization , into its Teneo Interaction Engine," said
As traditional solutions do not capture the huge amount of data generated during the interaction or communication, Artificial Solutions has also developed a powerful, natural language text-mining tool called Teneo Insight for its platform. This technology captures huge amounts of unstructured, conversational natural language data from customers interacting with the Teneo platform and then analyses it to identify customer trends, sentiment and requirements.
Furthermore, to eliminate the complexity associated with developing natural language applications, Artificial Solutions has created the
The Teneo Platform is capable of powering various applications for a wide range of devices such as smartphones, consumer electronics, and wearables as well as to support a variety of natural language online solutions across multiple industry sectors including finance, telco, retail, travel and the public sector. With customers increasingly implementing self-service solutions to manage huge customer bases in finance, retail, telecommunications, and government, Artificial Solutions expects great opportunities for the commercialization of the Teneo NLI Platform in these sectors.
"Artificial Solutions also offers value-added services through a dedicated partner portal for continuous interaction with clients," noted
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About Artificial Solutions
Artificial Solutions is the leading specialist in Natural Language Interaction (NLI). The company's patented technology enables people to hold two-way meaningful conversations with applications and services running on computers, mobile technology and other electronic devices in a humanlike, intelligent manner.
Delivered through its Teneo platform that allows non-technical, non-computational linguists to build highly sophisticated, speech-enabled, natural language user interfaces and applications, Artificial Solutions' technology is typically deployed by Connected Consumer Device (CCD) manufacturers and app developers, and by enterprise-clients seeking to improve their customer experience. Operating system and device independent, Teneo is available in 21 languages and includes powerful analytics that deliver valuable insight into customers' needs and behaviour.
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