Notice Type: Sources Sought Notice
Classification Code: D - Information technology services, including telecommunications services
Solicitation Number: VA11814I0677
Contact: Matthew TruexContract Specialist 732-440-9650 mailto:email@example.com
VA Technology Acquisition Center
VA Technology Acquisition Center
Introduction:This Request for Information (RFI) is issued for market research and planning purposes only and does not constitute a solicitation nor does it restrict the Government as to the ultimate acquisition approach. In accordance with FAR 15.201(e), responses to this notice are not offers and cannot be accepted by the Government to form a binding contract. Any contract that might be awarded based on information received or derived from this market research will be the outcome of a separate process.
The purpose of this
VPS: (http://www.va.gov/healthbenefits/access/vps.asp) designs and deploys self-service devices that provide beneficiaries and employees standard, easy-to-use capabilities to improve patient workflow, and to perform clinical and business transactions. Veterans need to receive and provide information in order to manage their health and their relationship with VHA. VPS devices enable Veterans to make better use of their wait time at VA locations to update important information, filing out clinical questionnaires, reviewing medications and allergies, and providing important information to their care providers.
The VPS program pre-dates and is now part of the CH initiative. Part of the VPS mission is to provide stand-alone devices (e.g., kiosks, tablets, and mobile devices) to clinics within VA medical facilities that empower Veteran patients to easily and efficiently perform a variety of clinical and business transactions related to their healthcare services and management through a self-service model such as clinic check-in. It is expected that the use of the VPS devices provide several benefits including patient safety, workflow efficiency, fraud detection/avoidance, and improved data quality. VPS expects to complete national deployment of 4,508 freestanding, 540 desktop, and 331 wall mounted devices to the 157 VAMCs and their CBOCs by the end of
The next phase of growth has taken place with the alignment of VPS with the CH initiative. VPS can now be positioned to operate seamlessly and interactively with the other programs within the CH initiative. The interoperability of the CH initiative's suite of programs is a high priority for VHA. VHA envisions an advanced level of interoperability that may be supported by the use of cloud technology; robust data warehousing and business intelligence tools; convergence toward a universal CH presentation layer that allows Veterans to conveniently transact with Government; use of HTML5 responsive design and development (browser based software and technologies); use of Architecture, Strategy and Design (ASD) design patterns; and, flexibility between the programs and the supporting technology infrastructure.
This action has generated the requirement for VA to issue a sole source contract to
" Enhanced VPS functionality across multiple platforms, i.e., cloud based functionality, reporting, and service
" New software feature development for all VetLink kiosk form factors (e.g., free standing, wall-mounted, desk-mounted, and tablet)
" Enhancements to current software features for all VetLink form factors
" Test and evaluation support
" Release management support
" Operations and maintenance of all form types of VetLink kiosks form factors (in the standard VA configuration) including device exchanges and relocations, and cord management
" Additional VetLink kiosks (all form factors) and installation services including standard VA configuration, device placement analysis, site verification, delivery, implementation, and cord management
" New hardware feature development for VetLink kiosks including one (1) or more of the VetLink kiosk form factors
" Training support
" Post deployment support
" Informatics support
" Help desk and issue resolution support for VPS software and hardware issues
" Legacy data migration support
This is a request for information (RFI) only. It is requested that all companies interested in participating in this effort note their interest and provide indication of their respective capabilities to perform the effort described in the attached Performance Work Statement (PWS), entitled "
Point of contact:
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