News Column

United Kingdom : SAINSBURY S BANK buys new contact centre premises in Rosyth

August 7, 2014

Sainsbury s Bank announced the buyout of new premises in Fife to house contact centre staff transferring over from Lloyds Banking Group.

The 21,000 sq ft Caledonia House is a two-floor office building located at Innova Campus, Rosyth.

The purchase, the value of which has not been disclosed, follows the purchase by J Sainsbury Plc of Lloyds Banking Group s 50 per cent stake in Sainsbury s Bank earlier this year, said Sainsbury s Bank.

Accordingly, 270 Lloyds Banking Group contact centre staff will transfer across to Sainsbury s Bank.

It is estimated that the new Caledonia House premises to be operational by the summer of 2015, and staff will then transfer over from current locations in nearby Pitreavie and Rosyth.

These are exciting times for the Bank and today s announcement underlines our long-term commitment to our customer services colleagues, operation and customers, said Peter Griffiths, Sainsbury s Bank chief executive, We promised our talented and committed customer services colleagues that we d find them a great new home nearby, and we re delighted to have acquired this site so close to their current location.

Currently, Sainsbury s Bank has offices in Edinburgh s South Gyle Business Park and in Holborn, London.

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Source: TendersInfo (India)

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