News Column

SingTel Selects NetCracker and NEC to Deliver Comprehensive Service Layer Transformation for its Enterprise Business

August 6, 2014

End-to-End Service Fulfillment Automation to Accelerate Time to Market for Innovative New Services

WALTHAM, Mass.--(BUSINESS WIRE)-- NetCracker Technology and NEC Corporation announced today that Singapore Telecommunications Ltd (SingTel) has selected them to transform the backend systems for its enterprise customers. The solution will automate and enhance SingTel’s end-to-end service fulfillment processes to enable its Group Enterprise to bring new products and services bundles to the market more swiftly.

SingTel, based in Singapore, is Asia’s leading digital multimedia and solutions group and among the world’s largest fixed-line and mobile operators. SingTel’s Group Enterprise provides fixed-line, mobile and data connectivity services; cloud applications; and enterprise mobility capabilities for small, medium and large business and government customers across Asia.

“NetCracker’s solutions will help SingTel Group Enterprise augment our operational efficiency, improve productivity and increase network configuration accuracy across our services, leading to enhanced customer service experience with shorter service provisioning lead time,” said Lee Han Kheng, Vice President of Global Products at SingTel Group Enterprise.

This new service fulfillment solution will establish a single, centralized network inventory database while bringing together SingTel’s service fulfillment, service assurance and network solution components into a seamless, automated process for resource checking, reservation and service activation.

“We look forward to helping SingTel bring some of the most advanced services and highly automated service fulfillment capabilities in the world to its most valuable business customers throughout the Asia-Pacific region more rapidly,” said Ganesh Balasubramanian, Vice President APAC and Middle East, at NetCracker. “This continuation and extension of our strong partnership with SingTel demonstrates NetCracker’s and NEC’s unmatched ability to deliver sophisticated, next-generation business capabilities to our customers anywhere in the world.”

About NetCracker Technology

NetCracker Technology, a subsidiary of NEC Corporation, is the proven partner for communications service providers and cable operators offering comprehensive, end-to-end solutions and delivery capabilities to optimize their enterprise. With its global reach, leading-edge technology, and unbroken track record of successful implementations, NetCracker helps eliminate operational and business silos and delivers real-time experience in an on-demand world. For more information, please visit

NetCracker is a registered trademark of NetCracker Technology Corp. All other company or product names mentioned in this press release may be trademarks or registered trademarks of the respective companies with which they are associated.

About NEC Corporation

NEC Corporation is a leader in the integration of IT and network technologies that benefit businesses and people around the world. By providing a combination of products and solutions that cross utilize the company’s experience and global resources, NEC’s advanced technologies meet the complex and ever-changing needs of its customers. NEC brings more than 100 years of expertise in technological innovation to empower people, businesses and society. For more information, visit NEC at

NEC is a registered trademark of NEC Corporation. All Rights Reserved. Other product or service marks mentioned herein are the trademarks of their respective owners. © 2014 NEC Corporation.

SmartMark Communications for NetCracker

Juliet Shavit, +1-215-504-4272


NetCracker Technology

Joanna Larivee, +1-781-419-3374

Source: NetCracker Technology

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Source: Business Wire

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