Nacro, a leading crime reduction charity, has introduced employee self-service using OpenHR from Advanced Business Solutions (Advanced). All personnel can now access the HR system remotely via a secure virtual private network (VPN) to update personal information held within their own records. This has significantly reduced the time it previously took the HR team to update staff information. A second phase of the project enabling staff to manage annual leave is scheduled for completion from November.
Nacro has used OpenHR since January 2012 to centralise HR management, which was previously carried out by team leaders at regional level. The software is also used to co-ordinate the services and support that Nacro provides to approximately 1,000 employees across the charity. OpenHR is also used to manage the charitys staff learning and development programmes and provide reports required by Ofsted who regularly assess the quality of provision provided by Nacro to service users.
Yasser Hussain, HR Systems and Payroll Manager at Nacro, commented: OpenHR is simple to use and configure and the feedback we have received from colleagues since the introduction of self-service has been highly positive. The project has reduced administration significantly and as a result, members of the HR team are now free to focus on more strategic HR initiatives as well as providing enhanced levels of support to Nacros workforce. The software is used by Nacros HR team based in Birmingham to manage administration, recruitment and partner relationships and also to provide detailed monthly reports required by the charitys leadership team. OpenHR has been customised in line with the charitys policies and work-flow processes as these have evolved over the last three years. The solution has also been tailored to reflect Nacros unique absence recording and reporting processes.
Hussain added: Although the team at Advanced has customised OpenHR on our behalf, they have also shown us how to make changes ourselves. As a result we have saved tens of thousands of pounds which would otherwise have been spent on software development. We work closely with Ofsted and we use OpenHR to provide staff training in line with their assessments. The detailed reports we provide are key to satisfying Ofsted requirements, and the fact that we can produce these so easily has saved us a significant amount of time. Nacro works to reduce crime and reoffending in communities by designing and delivering programmes that equip people with the skills, advice, attitude and support they need to move their lives away from crime.
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About Advanced Computer Software Group plcwww.advancedcomputersoftware.com
Advanced Computer Software Group plc (Advanced) is a leading supplier of software and IT services to both public and private sectors which assist organisations to improve efficiency and reduce costs. The Group operates as three divisions: Advanced Health & Care sells a range of products to the NHS and private healthcare sector including patient workflow management for urgent and unplanned care providers; patient case management for social care providers; mobile applications for care in the community providers and rostering applications for social care settings. Advanced Business Solutions provides accounting, payroll, HR, CRM and document management solutions to local authorities, healthcare organisations, law firms and private sector businesses including banks, manufacturers, retailers, charities and travel companies. Advanced 365 delivers managed services to support Group products and to a wide range of customers including banks and financial institutions, membership bodies and healthcare organisations. Services can be delivered either on-premise or as cloud-based models depending on customers' requirements.
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