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Bank Muscat launches biometric customer ID system

August 6, 2014

Bank Muscat has introduced for a biometric system compatible with the national identification card (NID). The new system available across the network of 137 branches is aimed at improving efficiency and speed of transaction processing.

The new facility, launched in collaboration with the Royal Oman Police, gives customers a one-touch identification and transaction authentication process. The new facility aims to be faster, convenient and risk free for secure banking transactions.

AbdulRazak Ali Issa, Chief Executive, said: "As the flagship bank in Oman, Bank Muscat is proud to take the lead in introducing the new biometric system which reiterates the bank's success in defining new trends in banking services and improving customer experience. The bank's dynamic 'Let's Do More' vision reflects the readiness to leverage on investments in state-of-the-art technology and services to further increase efficiency and improve customer service. Bank Muscat enjoys an edge in hi-tech products and services in tune with the country moving towards e-governance."

AbdulRazak Ali Issa added: "The new biometric system reflects our commitment to provide the 'best in class' service as Bank Muscat continues to invest in cutting edge technology and IT infrastructure. It is this dedication and commitment to service that has made Bank Muscat the flagship bank in Oman. Our ability and flexibility to adapt, innovate and provide customised solutions have made us unique in the market."

To authenticate banking transactions, the national identification card is required to be inserted in the biometric machine and customers have to validate their identity by scanning their finger print on the machine. 

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Source: CPI Financial

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