News Column

TriTech Operations Team Drives Revenue Growth with Record Number of System Implementations

August 4, 2014

TriTech Software Systems

SAN DIEGO, CA , United States, via ETELIGIS INC., 08/04/2014 - - TriTechSoftware Systems, the leading provider of public safety software, proudly reports a strong mid-year performance resulting from over 30 successful system implementations and 53 customer transitions to cloud-based solutions. Several projects completions open bandwidth for the Operations Team to focus on many new projects from the strong backlog of sales bookings.

System Go Lives

-Big Rapids (MI)

-Brockton Fire (MA)

-Bucks County Penndel PD and Langhorne PD (PA)

-Butler County Sheriff (OH)

-Collierville Police (TN)

-Darien Police (CT)

-Department of Parks and Recreation -NorcomandSurcom(CA)

-Duxbury Police (MA)

-Elkhart County Jail (IN)

-Gloucester Police and Fire (MA)

-Graham PD (NC)

-Greeneville Police (TN)

-Hamilton County 9-1-1 Emergency Communications District (TN)

-Hamilton Police (OH)

-Hendersonville Police (TN)

-Integrity Ambulance Service (OH)

-Knoxville Police (TN)

-Lake County Sheriffs Office (IL)

-Lucas County (OH)

-Marlborough Police Department (NH)

-Monroe County Sheriff (WI)

-North Shore Long Island (NY)

-North Smithfield Fire & Rescue (RI)

-NorthstarParamedic Services (AL)

-Orange County Sheriffs Department (CA)

-Pennsylvania Ambulance (PA)

-Pittsburg Police (NH)

-Plymouth County Sheriff (MA)

-Sedgwick County (KS)

-Sherborn Fire (MA)

Key Facts:

-Hamilton County 9-1-1 Emergency Communication District, the primary public safety answering point for one of the largest counties in Tennessee, went live on Inform 911,TriTechs911 call handling solution.TriTechsimplementation team worked diligently to deliverTriTech911 on time and within budget. Inform 911 supports 41 positions in the main center and 29 positions in their backup center.

-TriTechsOperations Team successfully transitioned 53 customers from itson-premisebilling and electronic patient care reporting (ePCR) solutions to its cloud-basedcounterparts.TriTechhas over 275 customers on its EMS cloud-based solutions Billing and TriTech.comePCR. Billing is the EMS industrys leading cloud-based solution for EMS billing, reimbursements, and collections. When integrated with TriTech.comePCR, up to 90% of the data entry is defaulted into the EMS billing program, thereby eliminating repetitive data entry for the billing staff and allowing them to focus on other areas, such as collections or catching up on backlogged work.

-Big Rapids Police Department went live as the first agency using Analytics, a cloud-based reporting and analytics solution.TriTechhas partnered withNlets, the premiere interstate justice and public safety network, as the hosting facility for its public safety cloud applications IQ and Analytics. Combined with IQ which aggregates 911, CAD, RMS, and Jail data into one common repository, Analytics provides visual dashboards to transform complex data from multiple disparate systems into easy-to-understand views.


Darrin Reilly, Chief Operating Officer,TriTechSoftware Systems

Our focus remains on developing and supporting the best solutions in public safety while maintaining the highest levels of customer satisfaction. We do so through a close partnership with our customers to ensure that our systems meet their technical and operational needs now and into the future. As our market presence continues to expand,TriTechsproven methodology for project management and knowledgeable staff makes us well positioned for continued growth and success in serving our customer base.

BraytonRound, Deputy Fire Chief, North Smithfield Fire and Rescue Services

The new Perform CAD and Fire Records systemthe wehave recently installed is already providing more information and providing it easier than the systems we were previously using.Both the dispatching element and the report writing section are easier to use with more advancements over our previous systems.The RMS and CAD are allowing us to keep track of much more information including, permits, inspections, violations and hazardous materials making our job easier and more efficient.

Lt. David Townsend, Training / Public Relations, Collierville Police Department

TheTriTechtraining staff was great.The instructors were very knowledgeable about the software and how it would relate to our state reporting requirements.

Stewart Cowles, System Administrator, Greeneville Police Department (*excerpt from The Greeneville Sun)

This is modern, and it has more at-a-glance features than our previous system did If you want to add additional units to this [call], it's as easy as drag-and-drop.

Supporting Resources:

TriTechSoftware Systems:

GPD Introduces High-Tech Dispatch:

AboutTriTechSoftware Systems

TriTechSoftware Systems has been developing innovative solutions for public safety for more than 20 years. The company provides products and services to address any size and type agency with an end-to-end product suite to meet the needs of any agency PSAP, Law, Fire, or EMS.

TriTechSoftware Systems sole focus is public safety software. The companys experienced team contributes on average, 13 years of industry experience.TriTechhas delivered the most trusted public safety software for over two decades and continues to lead the market with innovative, enterprise-wide cloud-based andon-premisesolutions for 911, computer aided dispatch, records management, jail management, analytics and intelligence, field-based reporting, patient care reporting, and ambulance billing software.

For the best end-to-end integrated solution with unparalleled workflow, join the 2,700+ agency installations serving over 200 million citizens across 7 countries who rely on one companyTriTechSoftware Systems.


TriTechSoftware Systems

LauraWeinhofer, Director of Marketing


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