INDUSTRY VIEW An email from your bank lands in your inbox. Suspicious? Not necessarily. But if you're asked to verify your account or provide personal details, it's likely to be a scam.
Attacks like these are believed to have affected more than a million people in the
And it's not just online that fraudsters are operating. There has been a rise in cold callers posing as bank staff or police, claiming there is a problem with customers' cards or accounts. Despite the sophistication of some scams, banks are doing all they can to fight fraud.
Seven-step safety guide 1 Protect your computer with the latest security software and update regularly 2 Only visit your bank's online banking site from a trusted bookmark or by typing the name into your browser 3 Keep your PINs, passwords and bankcard details to yourself - don't share them with anyone who phones, emails or calls at your door 4 Be wary of opening attachments in emails that you're not expecting or are unsure about - if in doubt, delete the email 5 Strengthen your passwords with letters, numbers and symbols and don't write them down 6 Check statements regularly and tell your bank about any odd activity 7 Keep your bank updated with your latest contact numbers so they can get in touch if they identify suspicious transactions Need more help staying safe online?
Never email you a link that takes you straight to the online banking login page ? Never email you asking you to verify your account details ? Never email or call to ask for PINs, authorisation codes or passwords ? Never email or call or visit you at home to ask you to hand over your card or cash ? Never email or call to ask you to move money to a new account
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