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Combine Solicitation - D-- Hewlett Packard hardware and software maintenance support. This action will be solicited on NASA SEWP.

August 4, 2014



Notice Type: Combine Solicitation

Posted Date: 01-AUG-14

Office Address: Department of Veterans Affairs;Technology Acquisition Center;23 Christopher Way;Eatontown NJ 07724

Subject: D-- Hewlett Packard hardware and software maintenance support. This action will be solicited on NASA SEWP.

Classification Code: D - Information technology services, including telecommunications services

Solicitation Number: VA11814Q0465

Contact: Michael PalutisContract Specialist 732-578-5423 mailto:michael.palutis@va.gov

Description: Department of Veterans Affairs

VA Technology Acquisition Center

VA Technology Acquisition Center

DEPARTMENT OF VETERANS AFFAIRSOffice of Information & Technology

Chief Business Office Purchased Care (CBOPC), Health Administration Center (HAC) Office of Information Technology (OI&T) Hewlett Packard (HP) Maintenance

Date: 07/21/14

TAC-14-14066

Product Description Version Number: 1.0

PRODUCT DESCRIPTION

1. REQUIREMENTS:

The Department of Veterans Affairs (VA) has a requirement to procure HP hardware and software maintenance in support of the CBOPC HAC OI&T.

The maintenance and support service will provide: 1) Maintenance and support for HP server hardware, 24x7 support with onsite support within a 4 hour window. 2) Licensing and support for our VMware virtual server environment. 24x7 telephone support. 3) HP services to include installation, configuration and support for HP software that monitors, HP server environment and assists with HP server maintenance and support. The software will include HP System Insight Manager (SIM), Remote Deployment Pack (RDP), and VMware Center support. The Vendor shall provide maintenance and support via in-person, phone, email, internet support site and software upgrades. The vendor shall provide all resources necessary to accomplish industry standard maintenance and support services.

Link/URL: https://www.fbo.gov/notices/ee4eb6b9af2319a9f627839e69c5833a


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