SPOKANE, Wash. & PLANO, Texas--(BUSINESS WIRE)--
Alkami Technology Inc., a provider of digital
banking solutions, announced that Spokane, Wash.-based STCU, the
Inland Northwest’s largest credit union, has gone live with its ORB
Platform. The new digital banking platform enhances the $1.9 billion
credit union’s online and mobile banking capabilities and seamlessly
integrates with its core banking system D+H Phoenix.
STCU selected Alkami’s ORB Platform for its modern look and feel,
increased functionality and scalability to deliver excellent member
service today and in the future. As the needs of its more than 128,000
members evolve, the credit union can add new services and functions to
provide the ultimate digital banking experience.
“Alkami shares the same vision as STCU – to constantly drive innovation
that allows us to evolve with our members,” said Kris Keller, eBusiness
manager, STCU. “With the ORB Platform, we’re providing our members a
fresh and customized experience tailored to their needs. STCU has
remained committed to building the best possible relationship with every
member since our founding 80 years ago, and we’re confident this new
digital banking platform will help us continue with that mission.”
STCU said the implementation went exceptionally well. Alkami was onsite
throughout the process and remained nimble to ensure a positive
experience. “We had a really great implementation – everything ran as
smoothly as possible,” said Keller.
Looking ahead, STCU plans to build new features, including a new
business online banking service with different security levels. The
credit union also anticipates adding various educational resources to
help members make confident financial decisions.
“According to Mercator
Advisory Group, many financial institutions are looking for
ways to better engage with their members by having increased awareness
of their needs and expectations,” said Stephen Bohanon, founder, chief
strategy and sales officer of Alkami Technology. “STCU is leading the
way in delivering exceptional, personalized member service through its
digital channels. With ORB, STCU will provide the right services to its
members in the way they expect it.”
Founded by educators in 1934, STCU is a member-owned, not-for-profit
financial cooperative with more than $1.9 billion in total assets and
128,000 members. The credit union has 17 branches in Eastern Washington
and North Idaho, with an 18th scheduled to open in late 2014 in Coeur
d’Alene, Idaho. For more information, please visit stcu.org.
About Alkami Technology
Alkami Technology, Inc. provides online and mobile banking solutions for
credit unions and banks. Based in Plano, Texas, the company’s flagship
product, the ORB Platform, delivers unparalleled security, flexibility,
extensibility and a superior architecture for the future of digital
banking. With its modern interface, intelligent content delivery system
and customizable feature set, the ORB Platform is the ultimate digital
banking solution for financial institutions. Alkami provides the ORB
Platform as either a license or SaaS solution. For more information
about Alkami, please visit www.alkamitech.com,
visit them on LinkedIn
or on Twitter at @alkamitech.
Rebecca Mayo, 678-781-7221
Source: Alkami Technology Inc.