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Rimini Street wins Stevie Awards for outstanding customer service and communications in 2014 ...

August 19, 2014

Rimini Street, the leading independent provider of enterprise software support for SAP AG's (NYSE: SAP) Business Suite ( and BusinessObjects ( software and Oracle's (NYSE: ORCL) Siebel (, PeopleSoft (, JD Edwards (, E-Business Suite (, Oracle Database (, Oracle Middleware (, Hyperion ( and Oracle Retail ( software, today announced that it was named the winner of three Stevie Awards in the customer service and computer services Web site categories of The 11th Annual International Business Awards. The awards recognise the Company's ongoing dedication to providing unmatched service to its Oracle and SAP clients around the globe and commitment to excellence in communications. This is the third consecutive year that the Company has been recognised as a Stevie Award winner.

This year, Rimini Street received the Gold Stevie award for "Customer Service Department of the Year" as well as the Bronze Stevie award for "Customer Service Team of the Year." Rimini Street Customer Service groups have helped to transform the value and service clients around the world expect from their software maintenance spend. Rimini Street has signed more than 850 global organisations, including 91 Fortune 500 and 16 Fortune Global 100 clients.

Rimini Street also received the Gold Stevie award for "Best Web Site of the Year – Computer Services" for its newly re-launched company Web site, ( The optimised Web site features mobile device auto-formatting for easy access and extensive, multi-lingual content that includes client case studies, videos, analyst reports and webinars, as well as information about Rimini Street services, all tailored to the needs of a wide range of visitors, including prospects, clients, analysts, media, investors and job seekers.

The International Business Awards are the world's premier business awards programme. All individuals and organisations worldwide – public and private, for-profit and non-profit, large and small – are eligible to submit nominations. The 2014 IBAs received entries from more than 60 nations and territories.

"We congratulate all of the Stevie winners in this year's IBAs," said Michael Gallagher, president and founder of the Stevie Awards. "The quality of entries we receive improves every year. This year's judges were rewarded with the opportunity to review more than 3 500 stories of business achievement and innovation from around the world. We look forward to celebrating the winners' achievements in Paris on 10 October."

Stevie Award winners were selected by more than 250 executives worldwide who participated in the judging process from May through early August. More than 3 500 nominations from organisations of all sizes and in virtually every industry were submitted this year for consideration in a wide range of categories.

"We are very proud and honoured that, for the third year in a row, Rimini Street has been recognised by the International Business Awards for our dedication to the highest standards of service excellence in software support," said Seth Ravin (, Rimini Street CEO. "This is an important additional validation by the business community of the superior value Rimini Street brings to Oracle and SAP licensees through our innovative and highly responsive support model, and we remain committed to delivering the industry's best support to our growing family of clients around the world."

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Source: ITWeb

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