At one end of the 182,000-square-foot facility, boxes roll in day and night, bringing thousands of video games, gaming consoles, smartphones and tablets sold or traded at
At the other end, refurbished Playstation and Xbox gaming consoles are repackaged into boxes and sent on their way, first to a distribution center and then to the retailer's 4,200 U.S. stores for resale.
The volume here is eye-popping. More than a quarter of a million items pass through the center each week, mostly video games that need to run through big buffing machines that resurface the software to remove scratches. Volume increases during peak periods around the holidays, when as many as 350,000 units can come in and the ROC is operating on weekends.
There are banks of gaming consoles being torn down and reassembled before being shipped for a new life. And there's a growing supply of smartphones, tablets and other electronics items -- about 5,000 a week.
Buying and selling used equipment is a huge and growing business for
With the company's recent addition of two other consumer electronics chains -- Spring Mobile and Simply Mac -- the volume of mobile products being "re-commerced" is expected to grow about 10 to 12 percent a year, said
The ROC is basically a huge re-manufacturing facility.
"Most of this stuff is made in
Much of the equipment sold or traded at
Each smartphone, tablet or other mobile device is processed and goes through a multistep process to ensure that all personal data has been removed. Once through that process, devices that need repairs -- a cracked iPhone screen or bad sound quality on a media player -- are sent to a bank of trained technicians, who will either make the repair or scrap the device and harvest its parts for recycling.
The average pay for workers here is about
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