News Column

NexTalk® Announces Deployment of Servers in Toronto, Enabling Comprehensive Communication Services for the Deaf and Hard of Hearing in Canada

August 14, 2014



MURRAY, Utah--(BUSINESS WIRE)-- NexTalk® Inc., a pioneering developer of interpretation and communication software, announced today the deployment of four communication and video servers in Toronto. These servers will allow NexTalk to provide its full range of communication software and services to the deaf and hard of hearing in Canada.

Specifically, NexTalk has installed two video servers (one primary and one backup) and two NTS servers (one primary and one backup) in a data center in Toronto. These communication and video servers will allow NexTalk to provide all of its communication features to the deaf and hard of hearing in Canada, something that was previously restricted by the Patriot Act.

“We have been working with numerous corporate and government clients in Canada for many years,” says Gary Tanner, CEO of NexTalk, “but we have been limited in what we could do for our Canadian clients by the Patriot Act. Installing these servers means we can now offer the deaf and hard of hearing in Canada our full range of services, which includes premise based and hosted based TTY call software, video call communications, relay services, texting, video remote interpreting, audio remote interpreting, chat and messaging.”

The communication solutions now available to Canada include:

NexTalk’s SimpliciTTY® - a TTY call management software program for offices and call centers. SimpliciTTY is a robust communication tool which enables comprehensive communication with the deaf and hard of hearing, eliminating the need for TTY phones or relay services in offices and call centers.

NexTalk’s VISn® - a video remote interpreting and audio remote interpreting software program used extensively in the healthcare industry. VISn provides access to certified and trained interpreters for sign language and numerous spoken languages. Additionally, the Audio Remote Interpreting feature of VISn gives clients access to hundreds of spoken languages, all in an IP based solution, eliminating the need for limiting land-line services such as OPI.

NexTalk’s ACCESS® - A new software program launching soon that will provide complete communication services for the deaf and hard of hearing. ACCESS will be available in three versions: ACCESS HM (Home Edition), ACCESS BE (Business Edition) and ACCESS ED (Education Edition).

“The NexTalk NTS Servers are the heart of the NexTalk system,” says Chau Tran, Director of Technology for NexTalk. “As a software company, we wrote this code and developed our communication software programs specifically for the deaf and hard of hearing. The security algorithms which have been included in the software programs are exclusive to NexTalk and provide our clients with a secure and trusted communication tool.”

About NexTalk, Inc.

NexTalk, Inc., a privately held company headquartered in Murray, Utah, is a communications software company whose unique software programs simplify and enrich the communication experience for the deaf, hard of hearing, limited English proficient and limited language proficient communities. Founded in 2008, NexTalk offers a suite of software programs providing a simple solution for Video Remote Interpreting, Audio Remote Interpreting, Video Phone, Video Relay Services, Text Relay Services, TTY Calls and Interactive Messaging. NexTalk partners with numerous interpreting companies to provide a turnkey interpreting solution through the NexTalk software platform. Additionally, NexTalk’s patented call center software is used in hundreds of technology, business and government call centers through the United States and Canada.





NexTalk

Gary Tanner, 801-545-4411

gary.tanner@nextalk.com

fax: 801-274-6002

www.nextalk.com

Source: NexTalk


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Source: Business Wire


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