Join LiveVox Counsel and Audit Experts for TCPA/ CFPB Chat
August 13, 2014
Webinar attendees are offered a unique window into how other
contact center leaders are adapting their operation strategies to meet
the latest TCPA and CFPB changes
To register for the Wednesday, Sept 17th
SAN FRANCISCO--(BUSINESS WIRE)--
LiveVox Inc., the leading provider of cloud contact center solutions for
enterprise operations, announced that its In-House Counsel, Mark Mallah,
will join audit consultants to discuss the top questions asked and
strategies created by today’s ARM contact center leaders in response to
TCPA and CFPB pressures. The webinar takes place Wednesday, September 17th
at 2:30pm EDT/ 11:30 am PDT. To register, click here.
“As a former COO, I’ve often sat with my team wishing we had some
insight into what other folks in our situation are doing in response to
compliance changes. We created this event with that goal of giving
attendees the rare insight into what the conversations are like with
leaders facing similar challenges,” says Dusty Whitesell, Chief
Evangelist, LiveVox. “I am incredibly excited to be able to do so by
bringing the people who not only have the expertise, but on a day-to-day
basis, have a seat at many of the industry’s leading companies while
those discussions are taking place.”
Driven by the immense interest in the topics covered in LiveVox’s
webinar last month, the event will expand on key issues covering both
TCPA and CFPB preparedness. This includes further elaboration on the
latest observations regarding TCPA’s take on “consent” and “capacity”
and the key aspects/pitfalls of CFPB preparedness.
About the event:
What: FOUR CLOUDS: What Contact Center Leaders are Doing and
Asking About the TCPA - Insight from An In-House Counsel and Audit
In addition, operations and technology veterans will shed light on how
businesses are utilizing cloud to balance the trade-off between risk and
reward with capabilities such as hardware/software separated dialing
systems and compliance-integrated manual dialing functions.
About LiveVox, Inc.
LiveVox is a leading provider of cloud contact center solutions for
enterprise operations. Through a patented PCI-certified cloud platform
and redundant IP/MPLS mesh, it delivers true multi-tenant highly
scalable and burstable contact center solutions such as ACD, predictive
dialer, IVR, centralized call recording, business analytics and
compliance suite. LiveVox enables fast deployment of contact center
solutions from the cloud, while offering customers full control to
manage their day-to-day business requirements in a cost efficient way.
For more information, visit livevox.com.