However, many DSL subscribers across
Harb said that Ogero would be gradually allocating more capacity to ISPs in the coming few months as the
ISPs have for some time been requesting additional capacity from Ogero to boost the Internet speed for existing DSL customers, as per the
However, Ogero has yet to approve their request, Farhat added.
According to the telecom minister, Ogero has been reluctant in the past to allocate additional capacity for ISPs due to a lack of regulations and weak monitoring of the use of capacity for illegal services.
However, this is about to change, Harb said, as the
According to a telecom expert who spoke on condition of anonymity, Ogero could increase the capacity allocated for ISPs without buying additional capacity, on two existing submarine telecommunication cables.
Ogero has also yet to complete necessary infrastructure and software upgrades at service points, which are basically hubs connecting end users to ISP's networks or the national network, if they are Ogero customers.
Article six of the decree issued by the Cabinet upon the proposal of the
According to the new data plans by the
The implementation of unlimited download plans, which resulted in increased monthly usage by users while failing to carry out the necessary infrastructure upgrades, have led to a deterioration in the quality and speed of DSL services across
"Individual users have been spending more time online as a result of the implementation of unlimited quota plans, but the infrastructure has not been upgraded to handle this increased usage," Farhat said.
A deteriorating user experience has resulted in a large increase in the number of complaints received by ISPs recently compared to the period that preceded the implementation of the new data plans, Farhat added.
However, some Internet users, such as subscribers to Data Service Provider Cable-1, a partner of Terranet, have already started enjoying upgraded bandwidths, Farhat said.
Cable-1 installs and upgrades its own equipment at certain service points that connect around 40 percent of Terranet/Cable-1 subscribers.
However, it comes at an increased cost for digital service providers. DSPs such as Cable-1 lease the additional required capacity from private satellite providers at a rate of around
(c)2014 The Daily Star (Beirut, Lebanon)
Visit The Daily Star (Beirut, Lebanon) at www.dailystar.com.lb/
Distributed by MCT Information Services