NCR Corporation, one of the global leaders in consumer transaction technologies recently showcased in Dubai its suite of omni-channel technologies for the banking industry.
The forum, according to a statement, was attended by a number of financial services delegates from the Asia, Middle East and Africa (AMEA) region, including senior banking executives from Nigeria. "With its view of more than 485 million transactions around the world each day, NCR is creating technology solutions with an omni-channel perspective in mind. "The innovative technology works together to create a consistent consumer experience as they interact and transact with a business' online, mobile and physical channels," the statement noted.
To the Vice-President, Strategy and Marketing, NCR Financial Services, Brian Bailey, every industry is engaging its customers in multiple channels. He added: "With our innovative omni-channel platforms, NCR will be able to provide more choice, greater control, and increased flexibility to our customers to improve service, cut costs and drive sales."
At its omni-channel forum in Dubai, NCR showcased a host of solutions for financial services institutions. These solutions included technologies that merge the branch and ATM channel, such as NCR Interactive Teller and Interactive Banker.
The NCR Interactive Teller allows customers to bank with a live video teller and conduct up to 95 percent of typical teller transactions, extending its capabilities far beyond that of today's ATMs.
The Interactive Teller also allows a live teller to take remote control of the device while engaging the customer over two-way video, providing a personalized experience.
NCR also introduced NCR Interactive Banker - an innovative technology that helps banks to rethink their branch environment, including reducing the size of branch footprints, by using an advanced financial services kiosk paired to sophisticated teller software
"A streamlined omni-channel approach to banking services ensures a consistent consumer experience, whether they access their banking service via a mobile, tablet or visiting a branch in person," the Vice-President, Financial Sales for Asia, Middle East and Africa region, Stelios Fragkos said. This is an e-mail from Leaders & Company Limited, publishers of THISDAY title newspapers and magazines and Arise Media UK Limited - the global style, culture and communications group. Its contents are confidential to the intended recipient. If you are not the intended recipient, be advised that you have received this e-mail in error and that any use, dissemination, forwarding, printing or copying of this e-mail is strictly prohibited and may not be disclosed to or used by anyone other than its intended recipient, nor may it be copied in any way. If received in error please email a reply to the sender, then delete it from your system. Although this e-mail has been scanned for viruses, Leaders & Company Limited and Arise Media UK Limited shall not accept any responsibility for viruses and it is your responsibility to scan any attachments.