News Column

CityWest hooks up 10,000th Internet customer

August 11, 2014



ENP Newswire - 11 August 2014

Release date- 08082014 - When Raphael Colon-Vonarx wanted to hook up Internet at his Kitimat apartment, he asked around to find out which Internet company he should go with.

One of his colleagues recommended CityWest, with its fast Internet and quick installation process.

He called CityWest's customer service line, and was again impressed with the speed of service. 'When I called, I pretty much got in right away,' says Colon-Vonarx.

Little did he know that when he made that seemingly ordinary call to hook up his services, he would also become CityWest's 10,000th Internet customer. It's a big milestone for a company that prides itself on being the premium provider of Internet, TV and phone services in Northwest British Columbia.

'We've been a telecommunications company for the last 104 years, and we're proud of all our achievements during that time,' says Don Holkestad, CEO of CityWest. 'Even with the lightning-fast pace of change in the industry, we've been able to stay on top of emerging trends and provide our customers with great products and services.'

Getting to 10,000 customers didn't happen by accident. Since 2005, CityWest has invested $15 million in upgrades to its network, $3 million in the last two years alone. That has created a more stable system that can offer higher Internet speeds, high-definition digital TV, and reliable voice services.

'More important than our financial investments, however, has been the hard work of everyone in our organization,' says Holkestad. 'I'm proud to come to the office each day and work with people who care so much about giving our customers premium services at reasonable prices.'

And Holkestad hints at more improvements. 'In the next few months, we'll be making some exciting announcements about some new projects that will bring our customers even more innovative products.

'We're also looking forward to meeting our 20,000th Internet customer in the years to come.'

Until then, customers like Colon-Vonarx can continue to enjoy high speeds and quick customer service. In appreciation for being CityWest's 10,000th Internet customer, the company will be giving him six months of free Internet service.

'The service has been really good since I hooked up my services,' says Colon-Vonarx. 'The people have been really nice. I've been really happy with it.'

On the picture at right, two of CityWest's workers perform some maintenance on the company's network in one of the server rooms.

To become one of our Internet customers, please call 1-800-442-8664 today.


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Source: ENP Newswire


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