News Column

"Information Processing Method, Information Processing Device and Recording Medium" in Patent Application Approval Process

July 15, 2014



By a News Reporter-Staff News Editor at Information Technology Newsweekly -- A patent application by the inventor TSUJIDE, Hisashi (Takarazuka, JP), filed on December 20, 2013, was made available online on July 3, 2014, according to news reporting originating from Washington, D.C., by VerticalNews correspondents.

This patent application is assigned to Fujitsu Limited.

The following quote was obtained by the news editors from the background information supplied by the inventors: "In the past, in an information technology (IT) system, a data center, and the like, operation management of the IT system is performed in accordance with an operation procedure manual. However, as the scale of the IT system has increased, the cost for operation management has increased, and therefore, a measure for addressing increase in cost is demanded.

"Then, as a measure for addressing increase in cost, applications that automate operation procedures to reduce operation management cost have been provided. In general, for such an application, a method is used in which a component (startup and stop of a server, and the like) in which each of individual operation controls in operation procedures is abstracted is prepared and a flow including automated operation procedures is created by combining such components, and then, the flow is executed.

"Although there are various technologies of automatically extracting, when an error occurs on a system, a handling method for handling the error, there are cases where an appropriate handling method is not extracted. In many cases, reasons for this are that a feature of a computer in which an error has occurred on which focus is presumably to be put is not used, that the configuration of the system which dynamically changes is not correctly recognized, and the like.

"Japanese Laid-open Patent Publication No. 2009-43029 discusses an example of the related art."

In addition to the background information obtained for this patent application, VerticalNews journalists also obtained the inventor's summary information for this patent application: "According to an aspect of the invention, an information processing method includes: obtaining, when an operation control in an automatic operation process used for automatically executing an operation control for a plurality of computers is executed, when an error is detected in a first computer among the plurality of computers is executed, first information that indicates the role of the first computer and second information that indicates the configuration of a system to which the first computer belongs; and obtaining case data including a condition that matches or is similar to a condition that includes at least the contents of the operation control, the contents of the error, the role of the first computer indicated by the first information and the configuration of the system to which the first computer belongs which is indicated in the second information.

"The object and advantages of the invention will be realized and attained by means of the elements and combinations particularly pointed out in the claims.

"It is to be understood that both the foregoing general description and the following detailed description are exemplary and explanatory and are not restrictive of the invention, as claimed.

BRIEF DESCRIPTION OF DRAWINGS

"FIG. 1 is a diagram illustrating an example system configuration;

"FIG. 2 is a function block diagram of a management server;

"FIG. 3 is a flowchart illustrating a process flow performed at registration of automatic operation process;

"FIG. 4 is a diagram illustrating an example automatic operation process;

"FIG. 5 is a diagram illustrating an example system recognized from an automatic operation process;

"FIG. 6 is a diagram illustrating an example of data obtained at registration of an automatic operation process;

"FIG. 7 is a table illustrating an example of data stored in a setting data storage unit;

"FIG. 8 is a table illustrating an example of data stored in a setting data storage unit;

"FIG. 9 is a diagram illustrating an example system configuration;

"FIG. 10 is a table illustrating an example format of configuration information registered in CMDB;

"FIG. 11 is a flowchart illustrating a process flow performed at execution of an automatic operation process;

"FIG. 12A is a diagram illustrating an example of data stored in CMDB;

"FIG. 12B is a diagram illustrating parameter values and the like at a most recent correct operation;

"FIG. 13 is a flowchart illustrating a process flow of error handling processing;

"FIG. 14 is a table illustrating an example format of a similar case registered in CMDB;

"FIG. 15 is a diagram illustrating an example search condition;

"FIG. 16 is a diagram illustrating an example of score calculation;

"FIG. 17 is a diagram illustrating an example of an extracted similar case;

"FIG. 18 is a flowchart illustrating a process flow of manual handling processing;

"FIG. 19 is a flowchart illustrating a process flow of parameter calculation processing;

"FIG. 20 is a diagram illustrating examples of system parameter values for a system in a similar case;

"FIG. 21 is a diagram illustrating examples of system parameter values for an error occurrence system in a similar case;

"FIG. 22A is a diagram illustrating an example of weighting data used for adjustment coefficient calculation;

"FIG. 22B is a diagram illustrating an example of weighting data used for adjustment coefficient calculation;

"FIG. 23 is a flowchart illustrating a process flow of error handling processing;

"FIG. 24 is a diagram illustrating model data of an error handling process flow;

"FIG. 25 is a diagram schematically illustrating the generation of an error handling process flow; and

"FIG. 26 is a function block diagram of a computer."

URL and more information on this patent application, see: TSUJIDE, Hisashi. Information Processing Method, Information Processing Device and Recording Medium. Filed December 20, 2013 and posted July 3, 2014. Patent URL: http://appft.uspto.gov/netacgi/nph-Parser?Sect1=PTO2&Sect2=HITOFF&u=%2Fnetahtml%2FPTO%2Fsearch-adv.html&r=440&p=9&f=G&l=50&d=PG01&S1=20140626.PD.&OS=PD/20140626&RS=PD/20140626

Keywords for this news article include: Fujitsu Limited, Information Technology, Information and Data Storage.

Our reports deliver fact-based news of research and discoveries from around the world. Copyright 2014, NewsRx LLC


For more stories covering the world of technology, please see HispanicBusiness' Tech Channel



Source: Information Technology Newsweekly


Story Tools






HispanicBusiness.com Facebook Linkedin Twitter RSS Feed Email Alerts & Newsletters