News Column

Soon, a common platform to pay power, water bills

July 7, 2014

If you are tired of standing in queues to deposit your water bills or wasting too much time on Internet to pay your electricity bill online and not getting successful, paying bills electronically will soon become simpler and easier.

The state government is working on making of new software, which will serve as a common platform to deposit bills of both the public service utilities.

Giving the information, PHED additional chief engineer Dinesh Sharma informed: "The government is making new software after which consumers, pertaining to PHED and discom, can pay their bills using a single website."

Currently, there is no such facility available for consumers to pay their water bills online while electricity bills can be paid through the website of Jaipur discom.

This software will be a kind of intricate programming with the help of which consumers can directly log in and choose the service of which they want to pay the bill. The charges, whatever, will be decided by the respective departments once the work to make the software is done.

Currently, such a facility is available with the e-mitra kiosks wherein with the help of common software, consumers can get their bills deposited but with the new software they need not go to the kiosk and can get their bills paid in their homes only.

This software will be another step in moving towards usage of information technology in consumer utility-related departments. There is already a website by the name 'sugam' where consumers can give their complaints about any department online.

Credit:dna correspondent

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Source: DNA : Daily News & Analysis (India)

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