COMPLAINT: Users of the
Librarians were then forced to write down the details of books being returned or loaned from the library, and in addition to creating a backlog of work for them, the laborious process meant that popular and newer books were not going back into circulation promptly. The computers were finally activated again at the end of the month.
RESPONSE: eThekwini head of communication
"The network disturbance has been due to a broken cable.
"We have tried alternative ways of using wireless|connectivity but due to the limitation to bandwidth and line we were not able to get the computers functional. Interim measures are being taken to reduce the backlog of returned books at the library. They are placed on a trolley which is moved back into the office once it is full to make space for more returns.
"The returned books are then taken to the
"In this way staff will not have a backlog to contend with once the library is re-connected."
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