News Column

Justification and Approval - Voice Over IP Service and Support

July 31, 2014

Notice Type: Justification and Approval

Posted Date: 30-JUL-14

Office Address: Department of Health and Human Services; Indian Health Service; Bemidji Area Office; 522 Minnesota Ave NW Bemidji MN 56601

Subject: Voice Over IP Service and Support

Classification Code: D - Information technology services, including telecommunications services

Contact: Leah Azure, Phone (218) 444-0482, Fax (218) 444-0484, Email 6.302-2

Description: Department of Health and Human Services

Indian Health Service

Bemidji Area Office

Period of Performance: 04/01/2014 to 06/30/2014 Name of Contractor: Paul Bunyan Rural Telephone Cooperative 1831 Anne St NW, Ste 100 Bemidji, MN 56601 DUNS: 009770090 Award Amount: $62,400.00

Description: The IHS requires continued support for our current hosted internet protocol telephony (VOIP) system that will include, but not be limited to the following: -VOIP systems are current at (4) sites and must be capable of meeting anticipated growth. -VOIP System will provide four-digit dialing between rooms and (4) facilities White Earth Hospital, Red Lake Hospital, Cass Lake Hospital and Bemidji Area Office/MDO. -Call forwarding, both inside and outside of the system. -Call routing system, Call transfer and redial -Caller ID phone -Enhanced 911 (E 911) -Centralized voice mail system that can be used transparently by all locations, and the ability for all locations to appear to be part of the single phone system. -Voice mail that is accessible from the inside and outside of the IHS. -Analog ports for fax, alarm (security and fire), postage machine, and auto attendant system. -Paging with zones -Auto attendant -Phone instruments that are appropriate for office use. -Equipment shall be new models and in current production. Reconditioned, remanufactured, demo models shall not be accepted. -Call detail reporting (CDR) system to report calls being made and where the call originated from. -Leased equipment -Support and maintenance Service Locations: IHS Bemidji Area Office & Minnesota District Office, Bemidji Minnesota IHS Cass Lake Minnesota IHS White Earth Minnesota IHS Red Lake Minnesota


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