The company also is testing price cuts and new service plans that lack its highly promoted unlimited data feature, officials said during a conference call with analysts.
"We may need to make some adjustments to our pricing levels based on what we learn," chief executive
Specifically, Hesse said the tests include plans with a metered data feature that charges more for using more data. Sprint's marketing emphasizes is unlimited data plans.
Hesse said an update is needed because rival carriers have announced pricing changes since Sprint launched its Framily discount plans early this year.
Subscribers continued to disconnect from the
Total subscribers declined by 334,000 to 54.6 million. A year ago, Sprint lost more than 2 million subscribers, mostly from an effort to recertify whether customers qualified for a federally supported phone program.
The work to upgrade the network is largely complete and Sprint is expanding coverage of its faster Sprint Spark service, which now is available in 27 markets.
Sprint's subscriber losses included a decline in customers under contract, which generate the most revenue per account, of 245,000. The company also shed 619,000 pre-paid customers who buy service month to month. Sprint reported an increase in its number of wholesale customers of 530,000.
Revenues in the quarter were just short of
Sprint said its operations posted a profit of
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