Specifically, the report showed that
According to the report, the major argument of telecoms antagonists is hinged on the alleged underinvestment of operators in infrastructure and human capital despite being highly profitable.
This the report however stated, may be more perception than reality as recent data from the
Between 2010 and 2012,
It noted that the switching intention amongst mobile users is largely due to the perceived poor quality of their current service provider.
"Last week, a friend in
"Typically, operators are labeled as exploiters, a clear case of calling a dog a bad name to hang it. However, is the inefficiency of the telecoms sector really down to exploitation by ruthless operators?" the FDC report queried.
It stated that the macro-economic fundamentals of
Following the recent GDP rebasing exercise,
Telecommunications and information services contributed 8.7 per cent to GDP, which is the fourth highest contributor to GDP amongst the sub-sectors.
"More importantly, the large and growing population combined with the improving income per capita builds a case for increased profitability for operators.
"However, the fundamental shift in the industry from a voice dominated environment to a data dominated environment is a threat to the viability of most operators," it added.
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