News Column

City of Auburn now accepts credit/debit cards for bill payment

July 17, 2014

By Chris Cooper, News-Democrat & Leader, Russellville, Ky.



July 17--The City of Auburn now offers its customers an easier, more efficient way of doing business. The city has partnered with NexBillPay, a company providing payment processing solutions to all types of businesses, large and small since since 1988.

"We decided to begin offering the option of customers paying their bills with either a credit or debt card after hearing numerous requests to do so." said Auburn City Clerk Becka Cox.

This proven experience combined with cutting-edge technology means fast and user-friendly services that maximize your daily cash flow and cut the time spent on processing payments.

Cox adds that customers can now pay their bills from the comfort of their own homes or offices by going online at www.auburnky.us/water-and-sewer.

"There is a fee to pay online... it is 2.95% of the payment amount with a $2 minimum," said Cox. "In most situations that fee is less than the late penalty and/or the $50 fee charged if service is disconnected for non-payment."

The City of Auburn also offers automatic bank draft. The monthly bill amount is deducted directly from your banking account on the 5th of each month. Your bill will state "Paid by bank draft." There is no fee for this service, but does require the customer to sign up by filling out an automatic draft form and providing a voided check.

NexBillPay has helped thousands of businesses accept bill payments through multiple payment channels, while realizing a tremendous increase in profitability. The NexBillPay payment portal provides businesses with the ability to accept credit cards and electronic check payments instantly online. The company says their remote deposit and NSF check collection service is one of the most advanced payment options for both face-to-face and mail in payments.

"We at NexBillPay do not think that any single approach is suitable for all businesses. We will work with a you on an individual basis to implement the right services at the right price structure to maximize your profitability," says the company.

Cox says the City of Auburn is trying to make the process of paying your bills to the city easier.

"It's all about the customer and helping them the best way possible," said Cox.

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(c)2014 the News-Democrat & Leader (Russellville, Ky.)

Visit the News-Democrat & Leader (Russellville, Ky.) at www.newsdemocratleader.com

Distributed by MCT Information Services


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Source: News-Democrat & Leader (Russellville, KY)


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