WSP provides services to transform the built environment and maintain the natural environment, and has approximately 17,000 employees, based in more than 300 offices, across 35 countries. Often never meeting face-to-face, teams of engineers, planners, project managers, technicians, environmental experts and other external specialists frequently have to work together on engineering projects. Traditionally, project content and tasks were shared via internal systems, but this proved to be a challenge for external collaboration and sharing files via email and FTP resulted in confusion over file versions.
"WSP's projects and teams' skills simply don't recognise geographical boundaries so it's vital that everyone -- regardless of what region they're based in -- can securely access the information they need. With the likes of FTP and email threads causing version control problems, we launched an initiative to centralise all the technology associated with our operations such that having teams in diverse physical locations didn't hinder productivity or efficiency. We need to ensure there's just one version of the truth and in construction it's often the contractor who deploys a tool when they come on board. Such systems are usually quite complex, born out of the construction industry and targeted towards managers rather than designers. There's also a mass of information and data that's already been generated prior to the contractor getting involved, so WSP wanted a tool that was intuitive enough for everyone involved in a project to use from the offset and enabled collaboration within and across our firewall."
WSP examined what was available on the market, across a range of cloud-based offerings. WSP
"Huddle is flexible and user friendly and its use across WSP falls into two key camps -- what we call projects and teams," said McLeod. "Projects are live commissions for our clients and Huddle is currently enabling us to host and manage between 50 and 60 live projects, involving clients, external project management teams, engineers and specialists. A recent example of this is a project for a new international airport where we have people in WSP's Basingtoke,
Whilst most people across WSP are using Huddle via their laptops and desktops, many are accessing Huddle when on the move, through the Huddle app for iPads and iPhones. In addition, the organisation is working with Huddle's product and customer success teams to extend its usage beyond just content and collaboration to more content creation and authoring in the cloud.
"WSP is a great example of the increasing need for secure external collaboration in today's 24/7 digital economy," said
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