Nzioka Waita, the telecom's director for corporate affairs, said it has already communicated to agents of the recent development allowing them to stock other services that will complement incomes.
"All our agents are aware (about lifting of exclusivity restrictions). We communicate to them and the sales team gets in touch with them on a monthly basis," Waita said.
The move means M-Pesa outlets can stock up other financial products previously deemed as competing directly with the service, such as hosting bank agency simultaneously.
Waita said this will however depend on how well the other options are marketed and commission structures.
"You don't stock anything that is not moving. If you are not paid commissions well and if the product is not marketed well, you won't take it up - you can't just tie up capital," he said.
Last month, a report by
The report stated that Kenyan agents, pre-dominantly M-Pesa, were taking home
M-Pesa agents earn commissions from taking customer deposits and withdrawals. The agents earn Sh4-190 per transaction for deposits depending on the band, and Sh0-200 for withdrawals.
Its 81,025 agents earned Sh10.68 billion in commissions in the year ended
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