A leading expert in management and leadership is extolling the virtues of employee engagement, based on a number of studies that have revealed that having engaged employees positively contributes to the net worth of a business. Dr.
Dr. Thompson, who has written a highly informative book on leadership – The Consummate Leader (http://www.patricia-thompson.com/the-consummate -leader/) – and has won awards for her work in psychology says, “Businesses are finally waking up to the importance of employee engagement, and what it can do for their bottom lines. In the past, many business leaders may have believed that engagement was merely nice to have for employee retention and workplace atmosphere, but the figures linking engagement to net profit and financial gain force these businesses to sit up and take action if they want to succeed.”
Engaging employees is no easy task, especially in a world where distractions are more prevalent than ever and companies are often in the unenviable position of having to do more with less due to economic cutbacks. However, the managers that can engage and motivate their employees in the right way are increasingly showing the advantages of attending to these factors. The same Towers Perrin study found that employees at the higher end of the engagement scale had high performance behaviors – 72% believed they could positively impact customer service, and 82% believed they could have a positive effect on quality at their business. Among the employees that were not considered to be fully engaged, just 27% believed they would have any kind of positive effect on either customer service or quality.
Dr. Thompson outlines a number of effective ways to boost engagement in employees. She says, “Communication is hugely important – there needs to be clear, open, positive, and consistent communication between leaders and employees to see an increase in engagement. Organizations should also align employee goals with business objectives, and make it clear that they focus on career development and progress as a means of engaging team members. When employees feel a sense of purpose in their work and know that their employers care about them, they have an increased sense of loyalty to the business. All of these approaches can help to develop a workforce that instead of being plagued with disconnected and disengaged individuals, is filled with engaged individuals who are committed to their work.”
To find out more about The Consummate Leader or Dr.
While some hold fast to the notion that leaders are born, the truth is that leadership skills can be developed. But, what is the best way to best motivate others to accomplish great things? In The Consummate Leader: a holistic guide to inspiring growth in others…and in yourself, award-winning corporate psychologist and management consultant Dr.
Achieve heightened self-awareness to affect the way you influenceBuild a happiness toolbox to bring joy to yourself and those around youCare for your whole self first as a hallmark of effecting positive changeEmbrace your own authenticity to allow others to embrace their ownFoster positive relationships in the workplace that promote greater productivity – and job satisfaction
In her accessible and often humorous style – utilizing notable lessons from
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