Service: Home Financing Center is an independently owned and operated mortgage lender, offering a variety of programs, including FHA/VA mortgages, loans for first-time buyers, commercial loans, reverse mortgages and refinancing programs.
In addition to mortgage lending, the company provides a variety of mortgage-related services. It owns
Years in business: 30
Milestones: 2014: Selected as mortgage lender for the
2013: Opened a new office in
Impact: Home Financing Center has helped tens of thousands of people fulfill their dream of buying a home, said President and Chief Executive
Home Financing serves all segments of the marketplace with mortgage solutions such as conventional loans, jumbo loans for luxury homes and condominiums, loans for foreign buyers, refinancing for existing homeowners and second-home investment property financing, she said. The company has closed in excess of
"Going above and beyond customer's expectations, educating customers on fair lending practices, creating home ownership opportunities for all and helping customers through the ups and downs of the real estate industry, are the hallmarks of the company's 30-year reputation in the community," Claus said.
Keys to success:
Claus said she thinks there are many keys to success including: putting in the time, being informed and resourceful; working hard and being your own advocate; and not being afraid to roll up your sleeves to get something done.
She said she treats the company like a person, developing its culture, nurturing employees, teaching ethics and professionalism, leading by example and treating fellow employees with respect.
Claus emphasizes to employees not to forget the company's history and where they came from, encouraging them to be humble. She said she is grateful for her parents having started the company from scratch in 1984, and for their dedication and hard work for so many years. Throughout the financial crisis, she and her management team remained intact and strong, effectively handling many challenges.
Strategy for next steps: Acquire servicing portfolios from other mortgage lenders; continue to fill key positions to allow for more growth and sales; undergo a major upgrade of the software system regarding the loan origination process aimed at efficiency and customer service; continue growing the insurance agency beyond residential insurance into commercial insurance; expand to
(c)2014 The Miami Herald
Visit The Miami Herald at www.miamiherald.com
Distributed by MCT Information Services