News Column

Arabtec launches special call centre

July 13, 2014

Arabtec Holding, one of the largest construction companies in the Middle East and North Africa, has launched a call centre for its investors.

The centre is part of its full commitment to transparency and open communication channels with investors to provide them with accurate information away from market speculation and rumours. The call centre offers its services during working hours and the staff will respond to the shareholders and investors' queries according to the latest and most accurate information available to Arabtec in order to meet their aspirations and serve them optimally.

In addition to the call centre, the company has allocated an e-mail for investors' relations, as the key to get the latest information on the company's financial statements, completed projects and future plans. In this regard, Arabtec cooperates with the most prominent entities that provide call-centre services in order to develop an efficient team that is able to deal professionally with shareholders and investors, and provide them reliable and credible information to mitigate the risks of rumours and inaccurate information.

The new procedures will integrate and support the objectives of the Investor Relations Section at Arabtec. The company seeks continuously to preserve the shareholders and investors' rights, which requires Arabtec to consider the best means to provide accurate and updated information on a continuous basis and to keep the shareholders informed of the work development and growth.

Arabtec management earlier promised investors and shareholders to be in contact with them permanently, and the launch of the new call centre and e-mail reflecting Arabtec's seriousness on full disclosure and transparency in its dealings as a company listed in the stock market.

The company confirmed the important role of the Securities and Commodities Authority and the Dubai Financial Market to establish global rules and practices in the different aspects of disclosure and transparency, and support trends and companies to carry out their tasks through developed legislation and regulations. This ensures upgrading of the investment environment, and reducing margins of risks resulting from weak disclosure and absent information.


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Source: Khaleej Times (United Arab Emirates)

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