Notice Type: Presolicitation Notice
Classification Code: D - Information technology services, including telecommunications services
Solicitation Number: RFI-NGIS_Software_Support
Place of Performance (address): Contractor's facilities and various locations worldwide
Place of Performance Country: US
Chief of Naval Installations
Chief of Naval Installations Command-MWR/VQ
REQUEST FOR INFORMATION (RFI)
1.1 The Nonappropriated Funds Instrumentality (NAFI) Office, Commander Navy Installations Command (CNIC) is issuing a Request for Information (RFI). CNIC is requesting information (brochures, capability comparisons, etc.) concerning commercial software capability to provide property management for the
Defense Lodging System (DLS) is comprised of Epitome for Windows, CORE, AIMS, Central Reservation System (CRS), Web Reservation System (WEBRES),
1.2 THIS IS NOT A SOLICITATION FOR PROPOSALS. THIS IS A REQUEST FOR INFORMATION ONLY. This
1.3 THIS IS A REQUEST FOR INFORMATION ONLY. Please see chart below for additional requirements. Please respond by
! Property/Hospitality Management System Requirements !
! Navy Lodging Program consists of four hotel brands that currently consist of approximately 125 properties and approximately 50
! Requirement ! Notes !
! Customizable Booking Restrictions ! Booking Engine based Gender Management and Military Rank. Gender will need to be captured and used for consideration when booking room types. Conflicting gender should not be allowed to share a room/unit. Military Rank will need to be captured and used for consideration when booking by room type. Room types should be customizable to display for different ranks. Rank should be considered a name prefix as well. Rank should be customizable within the various branches of service !
! Suite Logic ! Multi-bed/suite inventory. The logic should be built to allow room types that are components of another room type to be sold in multiple ways- (i.e. by component (which should each have a different room number/indicator) and by entire unit (comprising all of the components). !
! PCI compliant ! Must be listed on PA-DSS approved vendor list !
! Chip and Pin requirement met ! Software application should be able to securely process payment methods with Chip and Pin/EMV smart chip technology cards !
! Enterprise Solution (license) ! Enterprise license by property or by brand !
! Customizable interface ! Customizable interface(s) (i.e. Point of Sale/CRM/SAP) !
! Web-based application ! PMS, Central Reservations and the web-booking portal will need to be web-based !
! Centrally-hosted ! World-wide access !
! Single Guest Profile ! A single guest profile based on a unique identifier (such as email address) that allows a user profile to be pulled during reservation process on multiple properties, within brands, among different reservation applications (PMS/Central Reservations Module/web-booking engine/portal) !
! Mobile booking application ! Mobile application that allows new and existing users to make a reservations on multiple smart phone platforms (by phone app or by mobile webpage) !
! Front and Back office (module list) ! Accounts Receivable, Housekeeping, Operations, Sales, Maintenance Module, Inventory, Sundries !
! Customizable reporting/forms ! Dynamic and historical data captured with filters !
! Customizable GUI ! Web portal !
! DTS interface ! GDS interface/customizable/generic !
! Deployment services ! Training, implementation, documentation (customizable to government terminology), materials !
! Central Reservations Module ! !
! Central Data Repository ! Statistical data !
! Customizable Configuration (PMS) ! Room types, rate plans, purpose of visit !
! Support/maintenance ! !
! Scalable by brand !
! Emergency Bug Fix ! Immediate response !
! Stateside/CONUS helpdesk/training personnel ! With U.S. citizenship for clearance !
! User Acceptance Testing ! Testing should be done in an environment mirroring live military lodging environment !
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