Mashreq, one of the
The award was received by Mashreq's Head of Retail Banking,
"Our focus is to delight customers in service quality and its delivery. Innovation is the centre of Mashreq's philosophy of delighting the customers. Every touch point, every interaction must be quick, efficient and most of all offer a rewarding experience to the customer."
Mashreq has several initiatives aimed at physical and digital channel convergence. This year, the bank launched TapnGo, the
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