Power consumers in
"I've been here since
A visit by The Herald crew showed that only one person was serving consumers at the
Other consumers complained that service at Zesa banking halls was shoddy and many were having a hard time just to register and pay for prepaid meter services.
"They just put pre-paid meters without notice and this is inconveniencing us. We can't even cook or iron our clothes.
"There is only one person serving and honestly we are getting a raw deal and yet we want to give them money," said Memory Ncube of Hatfield.
A resident from Dzivaresekwa extension expressed his bitterness over the sudden installation of ZESA pre-paid meters without notice.
"When we asked them when they were going to install pre-paid meters they told us to relax but yesterday I was shocked to find them on my door-step having already installed their meter and disconnected electricity," said Silent Vengesai.
A resident from Ruwa said slow service at the banking halls was putting their lives in danger because they risked being mugged if they go home late.
Earlier this year,
When asked to comment on the issue, ZESA spokesperson Mr Fullard Gwasira was evasive and only said delays were expected given the fact that this was a nationwide programme.
The issue of whether to continue installing pre-paid meters or switch to smart meters has remained highly controversial as Energy and Power Development Minister Dzikamai Mavhaire and ZESA are failing to reach a consensus.
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