Boston, MA, June 3, 2014 (GLOBE NEWSWIRE) -- DALBAR, Inc. announced today the release of its evaluation of
financial services firms retirement plan websites. This evaluation
included an in-depth study and review of a total of 52 Retirement
Plan Participant Web sites.
Showing employees where they stand on the journey to retirement
should be the overriding focus of every retirement plan participant
web site. Unfortunately, this central theme is often relegated to
some obscure location, tucked away behind the curtain of security.
Operational tools, disclosures, fear of making misleading
statements, arcane language and decision making tools have pushed
the key question, "How Am I Doing?" off the center stage.
However, two financial services firms emerged as the clear
leaders in putting "How Am I Doing" up front and center:
•The Newport Group: has an entire section of their web site that
enables the investor to track their account called "My Forecast."
It is very interactive with sliders and drop down fields which
allow the user to easily play with their results to see how they
can improve their overall outcome. In addition, Newport Group lists
a summary of the "My Forecast" area on a dashboard which is the
first thing investors see after they log in. •Principal Financial: the first thing the investor sees when
logging in is information on the account and a "Track your
Progress" section that shows the history of the account along with
a tool "Will You be Ready to Retire" to help guide the investor in
reaching their retirement funding goals.
"These firms recognize that investors benefit greatly from the
"How Am I Doing?" theme by receiving encouragement to remain on
track and avoid a disturbing danger signal." said Kathleen Whalen,
Managing Director of DALBAR. She added, "Being on track also
reduces the likelihood that active investors will act irrationally
during market gyrations…buying high and selling low. Such
irrational actions can cost participants as much as half of their
The Web sites were evaluated using
DALBAR's DC WebMonitor program criteria. DALBAR evaluates
defined contribution Web sites on a quarterly basis. Web sites are
scored on a 100-point scale in several criteria, which are grouped
into five broad categories: Functions, Usability, Content Currency,
Consistency, and Behavior Centric.
For more information on
DALBAR's DC WebMonitor Program, please visit the web site at
www.dalbar.com or contact
Erin Batog at 617-624-7273 or firstname.lastname@example.org.
DALBAR, Inc. is the
financial community's leading independent expert for evaluating,
auditing and rating business practices, customer performance,
product quality and service. Launched in 1976, DALBAR has earned
the recognition for consistent and unbiased evaluations of
insurance companies, investment companies, registered investment
advisers, broker/dealers, retirement plan providers and financial
professionals. DALBAR awards are recognized as marks of excellence
in the financial community.
CONTACT: Kathleen Whalen
Source: DALBAR, Inc.