SAP Licensees Leveraging Independent Support to Drive Rapid,
Cost-Effective Innovation into Their SAP Landscape
ORLANDO, Fla.--(BUSINESS WIRE)--
SAPPHIRE NOW 2014 Conference -- Rimini Street, Inc., the leading
independent provider of enterprise software support for SAP AG’s (NYSE:
Suite and BusinessObjects
software and Oracle Corporation’s (NYSE: ORCL) Siebel,
Retail software, today announced continued year-over-year growth and
client success for its SAP support product line. Annual revenue for
Rimini Street support for SAP applications increased by 64.4 percent for
the 12-month period ending March 31, 2014, compared to the prior 12
months, with more than 100 total clients to date who have switched from
SAP to Rimini Street support. Beyond the significant cost savings
achieved by switching to Rimini Street, including up to 90 percent on
total support costs over a decade and an immediate 50 percent reduction
of annual support fees, SAP licensees are choosing Rimini Street to
enable their IT Innovation strategy.
Rimini Street Helps SAP Licensees Drive Innovation Now
Successful IT landscapes are transforming from large, integrated
single-vendor product suites to a hybrid IT landscape of core
transaction “systems of record” integrated with best-of-breed software
applications, and include a combination of on-premise and cloud
application delivery models. Rimini Street provides comprehensive
support for mission-critical SAP core transaction systems while enabling
clients to flexibly and cost-effectively integrate cloud solutions into
their current SAP landscape.
Southco Adopts Hybrid IT Landscape with Help from Rimini Street
When leading international manufacturer Southco switched from SAP to
Rimini Street independent support in 2009, it immediately cut its
second-highest IT expense in half. Since then, the company has completed
successful rollouts in many countries as part of its strategic SAP
global expansion efforts while using Rimini Street for support of its
SAP ECC 6.0 system.
Southco redirected a portion of its substantial annual maintenance cost
savings from using Rimini Street to purchase new licenses from
Salesforce.com and SuccessFactors to address its global CRM and HCM
infrastructure needs in the cloud. Rimini Street provided support for
Southco’s SAP applications through the transition and continued with
support for the company’s remaining extensive SAP landscape as part of
Street Cloud Services offering.
“With the independent support we received from Rimini Street, Southco
was able to invest in cloud-based solutions like Salesforce.com and
SuccessFactors while keeping our IT budget flat,” said Patrik Larsson,
Manager of SAP Global Support at Southco. “This has enabled Southco to
adopt cloud solutions in conjunction with our existing SAP system in a
hybrid model that best suits our business-driven innovation needs.”
Color Spot Expands SAP Footprint While Supported by Rimini Street
Color Spot Nurseries, a leading specialty horticulture producer and
distributor, switched from SAP support to Rimini Street support for its
SAP system in 2010. The company was able to improve its support, cut its
annual vendor maintenance costs down from 20 percent to only nine
percent of the total IT budget, and more than double their discretionary
IT budget. Since then, Color Spot has purchased and deployed new SAP
licenses to keep up with its aggressive growth strategy and relied on
Rimini Street for support of its expanding SAP footprint.
By choosing independent support, Color Spot realized additional
benefits, including an assigned Primary Support Engineer (PSE) available
24x7x365 that eliminates the need for extra maintenance resources and
headcount; responsive support with a guaranteed response time of 30
minutes or less; and premium-level services, including support for
customizations at no additional cost. Adding to their significant cost
savings, Color Spot also was able to avoid a costly and unnecessary
forced upgrade for the sake of staying supported, as well as guaranteed
support for a minimum of 15 years for existing releases without required
“With independent support, Color Spot is in the driver’s seat when it
comes to our SAP software roadmap,” said Eric Robinson, Color Spot CIO.
“Beyond the substantial cost savings and great improvement in service
levels, my team is now helping drive bottom line growth by redirecting
our annual software maintenance cost savings and freed up resources
towards critical new solutions for our business teams.”
Rimini Street Helps SAP Licensees Worldwide Drive Innovation
Rimini Street began providing independent support for SAP more than four
years ago. Since then, more than 100 licensees, including Fortune 500
and Fortune 100 companies, across a wide range of industries and with
operations in over 70 countries have switched from SAP to Rimini Street
for independent support of their SAP systems. In addition to achieving
significant savings, many SAP licensees who switched to Rimini Street
Support have funded innovative projects and business initiatives that
drive competitive edge, while gaining improved, premium service
features, including support for customizations at no additional cost.
“More than 100 companies from around the world, ranging from Fortune 500
to midmarket companies, have already made the switch to Rimini Street
for support of their complex, mission-critical SAP systems,” said Seth
Ravin, Rimini Street CEO. “And like Color Spot and Southco, these
savvy companies are using Rimini Street independent support to maximize
the value of their SAP software maintenance dollars and reallocate IT
budgets and resources to fund innovation in strategic areas of the
About Rimini Street, Inc.
Rimini Street is the leading independent provider of enterprise software
support services. The company is redefining enterprise support services
with an innovative, award-winning program that enables Oracle and SAP
licensees to save up to 90 percent on total support costs over a decade,
including saving 50 percent on their annual support fees. Clients can
remain on their current software release without any required upgrades
or migrations for at least 15 years after switching to Rimini Street.
Hundreds of clients, including global, Fortune 500, midmarket, and
public sector organizations from across a broad range of industries have
selected Rimini Street as their trusted, independent support provider.
To learn more, please visit www.riministreet.com or
call within the USA 888-870-9692 or internationally +1 702-839-9671.
Rimini Street and the Rimini Street logo are trademarks of Rimini
Street, Inc. All other company and product names may be trademarks of
their respective owners. Copyright © 2014. All rights reserved.
Rimini Street, Inc.
Alma Park, +1 323-229-7282
Source: Rimini Street, Inc.